[OPEN-ILS-GENERAL] Shiny new EG server, shiny new 500 error

[Dan Wells]

Hello Justin,

Those ‘file not found’ errors are normal, and should be harmless.  For example, the ‘nls’ lookups are for translation, and since the fallback files are already English, there is no need to provide English translation files.  They certainly aren’t related to your 500 error.

That 500 error should be showing up in your Apache error log, wherever that is.  Recent setups default to syslog, but it might be elsewhere, e.g. /var/log/apache2/.  Your Apache config should lead you in the right direction there.  Find that error and please post back if it doesn’t lead you anywhere fruiful.  There are also *probably* errors in /openils/var/log/  (e.g. grep for “ERR”).  Feel free to post those, too.

Sincerely,
Dan


Daniel Wells
Library Programmer/Analyst
Hekman Library, Calvin College
616.526.7133

From: Open-ils-general [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Justin P Degenaars
Sent: Thursday, April 14, 2016 2:43 PM
To: open-ils-general at list.georgialibraries.org
Subject: [OPEN-ILS-GENERAL] Shiny new EG server, shiny new 500 error

Hi,
We recently fired up a EG server, finally, and at first it was beautiful! That is until I tried linking it to AD...
So following the steps outlined in documentation, I shutdown EG and apache, made the change to opensrf.xml to match my enviroment hit save, turned on apache, turned on EG, fired up my client, and things went down hill quickly. I tried to create a user, to test the AD link, and when I went to hit save, I got an error, which I can't replicate now. So troubleshooting I logged off, and tried to test the connection, which returned a 500 error. So I went to the website to see if I would see a 500 error, which I did. So, I shut everything down and back on, with no luck. Digging deeper, I look to the apache logs which returns errors like:

File does not exist /openils/var/web/js/dojo/fieldmapper/OrgLasso.js

and a few more like it, including this one:

File does not exist: /openils/var/web/js/dojo/openils/User/nls/en-us/User.js

Which I checked and the entire "en-us" folder is gone. Along with a few other stuff from various folders and such.

So what is the best way to resolve this, and why oh why did this happen? (I understand the second part could because a polar bear sneezed, just want to make sure that something I did didn't wipe it out)

Thank you in advance,

Justin Degenaars



Please email all technology and copy requests, questions, and problems to bushelp at vcu.edu<mailto:bushelp at vcu.edu>.

Justin P. Degenaars
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Virginia Commonwealth University
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