[OPEN-ILS-GENERAL] Shiny new EG server, shiny new 500 error

[Justin P Degenaars]

Hello Dan,
So I was out on friday as I was sick. Today, I came in and its running. Do
people have problems with it just taking a while to spin up fully?

Justin Degenaars




*Please email all technology and copy requests, questions, and problems
to bushelp at vcu.edu <bushelp at vcu.edu>.*
Justin P. Degenaars
System administrator\Supervisor

Virginia Commonwealth University
School of Business--Technology Services
301 West Main Street--Room B2131F
PO BOX 844000
Richmond, Virginia 23284-4000
804.828.*7177* (D) 804.828.8884 (F) 804.828.4059 (Help Desk)


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On Thu, Apr 14, 2016 at 3:31 PM, Dan Wells <dbw2 at calvin.edu> wrote:

> Hello Justin,
>
>
>
> Those ‘file not found’ errors are normal, and should be harmless.  For
> example, the ‘nls’ lookups are for translation, and since the fallback
> files are already English, there is no need to provide English translation
> files.  They certainly aren’t related to your 500 error.
>
>
>
> That 500 error should be showing up in your Apache error log, wherever
> that is.  Recent setups default to syslog, but it might be elsewhere, e.g.
> /var/log/apache2/.  Your Apache config should lead you in the right
> direction there.  Find that error and please post back if it doesn’t lead
> you anywhere fruiful.  There are also **probably** errors in
> /openils/var/log/  (e.g. grep for “ERR”).  Feel free to post those, too.
>
>
>
> Sincerely,
>
> Dan
>
>
>
>
>
> Daniel Wells
>
> Library Programmer/Analyst
>
> Hekman Library, Calvin College
>
> 616.526.7133
>
>
>
> *From:* Open-ils-general [mailto:
> open-ils-general-bounces at list.georgialibraries.org] *On Behalf Of *Justin
> P Degenaars
> *Sent:* Thursday, April 14, 2016 2:43 PM
> *To:* open-ils-general at list.georgialibraries.org
> *Subject:* [OPEN-ILS-GENERAL] Shiny new EG server, shiny new 500 error
>
>
>
> Hi,
>
> We recently fired up a EG server, finally, and at first it was beautiful!
> That is until I tried linking it to AD...
>
> So following the steps outlined in documentation, I shutdown EG and
> apache, made the change to opensrf.xml to match my enviroment hit save,
> turned on apache, turned on EG, fired up my client, and things went down
> hill quickly. I tried to create a user, to test the AD link, and when I
> went to hit save, I got an error, which I can't replicate now. So
> troubleshooting I logged off, and tried to test the connection, which
> returned a 500 error. So I went to the website to see if I would see a 500
> error, which I did. So, I shut everything down and back on, with no luck.
> Digging deeper, I look to the apache logs which returns errors like:
>
>
>
> File does not exist /openils/var/web/js/dojo/fieldmapper/OrgLasso.js
>
>
>
> and a few more like it, including this one:
>
>
>
> File does not exist:
> /openils/var/web/js/dojo/openils/User/nls/en-us/User.js
>
>
>
> Which I checked and the entire "en-us" folder is gone. Along with a few
> other stuff from various folders and such.
>
>
>
> So what is the best way to resolve this, and why oh why did this happen?
> (I understand the second part could because a polar bear sneezed, just want
> to make sure that something I did didn't wipe it out)
>
>
>
> Thank you in advance,
>
> Justin Degenaars
>
>
>
>
> *Please email all technology and copy requests, questions, and problems
> to bushelp at vcu.edu <bushelp at vcu.edu>. *
> Justin P. Degenaars
> System administrator\Supervisor
>
> Virginia Commonwealth University
> School of Business--Technology Services
> 301 West Main Street--Room B2131F
> PO BOX 844000
> Richmond, Virginia 23284-4000
> 804.828.*7177* (D) 804.828.8884 (F) 804.828.4059 (Help Desk)
>
>
>
> Don't be a phishing victim - VCU and other reputable organizations will
> never use e-mail to request that you reply with your password, Social
> Security Number, or confidential personal information.
>
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