[OPEN-ILS-GENERAL] Indication of what caused fine forgiveness/voiding with Void overdue fines when items are marked lost org unit setting on 2.9

[Brent Mills]

Hi Dan,

Thanks for the quick reply. I should have included the Note field from 
the column picker in the (present) screen shot. But there is nothing in 
that field for any of the account_adjust payments for "System: VOIDED 
OVERDUE FOR LOST". A check in the database for entries in 
money.account_adjustment only shows note entries for "System: OVERDUE 
REVERSED FOR CLAIMS-RETURNED" right now.

-Brent

On 1/27/16 3:06 PM, Dan Wells wrote:
>
> Hello Brent,
>
> Those adjustments should already have a note, but it looks like your 
> note column is not displaying.  Try adding it from the column picker 
> in the upper right corner of that box.  The note should say “System: 
> VOIDED OVERDUE FOR LOST”. (Certainly not the best note as far as 
> wording goes, but I think it was just taken wholesale from the old 
> note applied to the billing.)
>
> Sincerely,
>
> Dan
>
> Daniel Wells
>
> Library Programmer/Analyst
>
> Hekman Library, Calvin College
>
> 616.526.7133
>
> *From:*Open-ils-general 
> [mailto:open-ils-general-bounces at list.georgialibraries.org] *On Behalf 
> Of *Brent Mills
> *Sent:* Wednesday, January 27, 2016 4:30 PM
> *To:* Evergreen Discussion Group 
> <open-ils-general at list.georgialibraries.org>
> *Subject:* [OPEN-ILS-GENERAL] Indication of what caused fine 
> forgiveness/voiding with Void overdue fines when items are marked lost 
> org unit setting on 2.9
>
> Hello,
>
> We recently upgraded to 2.9.1 from 2.7.5 and the negative balance 
> fixes have changed what some libraries -- with the /Void overdue fines 
> when items are marked lost /library setting enabled -- were used to 
> seeing in the patron bills tab.
>
> Example:
> Patron with overdue book has it marked lost. Library Setting for 
> "/Void overdue fines when items are marked lost/" is enabled for the 
> the library where this occurred.
>
> Previously, the fines were voided as normal and the display gave a 
> little more information about what caused the voiding in the Note field.
>
> Now, the overdue forgiveness has moved to the payment section which I 
> understand is correct from the conditional negative balance 
> documentation for 2.9 at 
> http://docs.evergreen-ils.org/2.9/_circulation_2.html
>
>     The account adjustment payment type will also be used for all
>     libraries, regardless of the state of negative balance settings,
>     in cases where overdue fines are adjusted when an overdue item is
>     marked lost.
>
>
> I was wondering if there was a way to indicate what those payments are 
> for to the staff members? The account_adjustment payment type helps, 
> but it would be nice if there was a note field entry for "Overdue 
> Forgiveness Payments" or something like that.
>
> Just curious how/if other libraries are handling this situation (or if 
> it's even an issue for most).
>
> Thanks!
>
> -- 
> Brent Mills
> Systems Librarian | Sage Library System
> email:brent at hoodriverlibrary.org <mailto:brent at hoodriverlibrary.org>
> tickets: sagelib.org/support

-- 
Brent Mills
Systems Librarian | Sage Library System
email: brent at hoodriverlibrary.org
tickets: sagelib.org/support
desk/mobile: 541.387.5063 / 541.610.8384

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