[OPEN-ILS-GENERAL] Self-Registration and Immediate Access to Services

[McCanna, Terran]

I would also be interested in hearing if anyone else has done something like this. We have our self-registration set to remove a pending registration after two weeks if the patron has not come into the library to complete the process, so that could potentially add another layer of complexity even if a temporary barcode number and password were assigned, and even if SIP2 could authenticate it.

Terran McCanna 
PINES Program Manager 
Georgia Public Library Service 
1800 Century Place, Suite 150 
Atlanta, GA 30345 
404-235-7138 
tmccanna at georgialibraries.org 
----- Original Message -----
From: "Dawn Dale" <ddale at georgialibraries.org>
To: "Evergreen Discussion Group" <open-ils-general at list.georgialibraries.org>
Sent: Thursday, January 28, 2016 12:16:20 PM
Subject: Re: [OPEN-ILS-GENERAL] Self-Registration and Immediate Access	to	Services

I would be interested in knowing how others are handling these issues as well.

Dawn Dale
GPLS Helpdesk Manager
Georgia Public Library Service
1800 Century Place
Suite 150
Atlanta, GA 30345
404-235-7136
ddale at georgialibraries.org

----- Original Message -----
From: "scott thomas" <scott.thomas at sparkpa.org>
To: open-ils-general at list.georgialibraries.org
Sent: Thursday, January 28, 2016 9:21:51 AM
Subject: [OPEN-ILS-GENERAL] Self-Registration and Immediate Access to	Services

Hi,
  Have any libraries done any work on allowing patrons who have self-registered to get immediate access to digital services? The problem appears to be twofold:

1. Many databases authenticate using the prefix of the patron barcode, and, at least in our system, patrons are not assigned a library card number during the self-registration process.

2. For services like Overdrive that use SIP2, pending patrons are not truly registered and are therefore not visible via SIP2.

Has anyone found a way around these problems?

While many of our libraries are quick when it comes to processing pending patrons, immediate access to digital services is great customer service.

Thank you,
Scott

Scott Thomas
Executive Director
Pennsylvania Integrated Library System
717-873-9461
scott.thomas at sparkpa.org