[OPEN-ILS-GENERAL] Self-Registration and Immediate Access to Services

[Dale, Dawn]

I would be interested in knowing how others are handling these issues as well.

Dawn Dale
GPLS Helpdesk Manager
Georgia Public Library Service
1800 Century Place
Suite 150
Atlanta, GA 30345
404-235-7136
ddale at georgialibraries.org

----- Original Message -----
From: "scott thomas" <scott.thomas at sparkpa.org>
To: open-ils-general at list.georgialibraries.org
Sent: Thursday, January 28, 2016 9:21:51 AM
Subject: [OPEN-ILS-GENERAL] Self-Registration and Immediate Access to	Services

Hi,
  Have any libraries done any work on allowing patrons who have self-registered to get immediate access to digital services? The problem appears to be twofold:

1. Many databases authenticate using the prefix of the patron barcode, and, at least in our system, patrons are not assigned a library card number during the self-registration process.

2. For services like Overdrive that use SIP2, pending patrons are not truly registered and are therefore not visible via SIP2.

Has anyone found a way around these problems?

While many of our libraries are quick when it comes to processing pending patrons, immediate access to digital services is great customer service.

Thank you,
Scott

Scott Thomas
Executive Director
Pennsylvania Integrated Library System
717-873-9461
scott.thomas at sparkpa.org