[OPEN-ILS-GENERAL] Selfcheck questions (Vince Giordano)

Ben Shum ben at evergreener.net
Thu Jun 2 15:46:19 EDT 2016 

Hmm, if you get a loading bar but nothing else, then I'd be concerned that
maybe whatever browser you attempted to try it on was blocking popups.  The
printing dialog is a popup and some browsers block those by default and
then don't give you ways of obviously finding out that it was blocked.

-- Ben

On Thu, Jun 2, 2016 at 2:50 PM, Vince Giordano <vgiordano at juniatalibrary.org
> wrote:

> We have on and off issues with printing receipts. We use the same Epson
> thermal printer on our self check computer as our normal staff computers.
> We scan and check out books on the self check then click logout to prompt a
> receipt print. For my personal account it usually prints. In other
> instances the bar shows loading progress but it never prints. We have been
> doing this in Google Chrome.
>
> Any suggestions? Anyone else witness this?
>
> [image: logo]
> *Vince Giordano* *Director**, Juniata County Library*
> 717-436-6378 | 498 Jefferson St - Mifflintown, PA 17059 |
> www.facebook.com/juniatapubliclibrary | "Libraries will get you through
> times of no money better than money will get you through times of no
> libraries" -Anne Herbert
> <http://twitter.com/JuniataCoLib>
> <http://www.instagram.com/juniatacounty/>
> <http://www.pinterest.com/jocindar/>
> Get a signature like this: Click here!
> <http://ws-promos.appspot.com/r?rdata=eyJydXJsIjogImh0dHA6Ly93d3cud2lzZXN0YW1wLmNvbS9lbWFpbC1pbnN0YWxsP3dzX25jaWQ9NjcyMjk0MDA4JnV0bV9zb3VyY2U9ZXh0ZW5zaW9uJnV0bV9tZWRpdW09ZW1haWwmdXRtX2NhbXBhaWduPXByb21vXzU3MzI1Njg1NDg3Njk3OTIiLCAiZSI6ICI1NzMyNTY4NTQ4NzY5NzkyIn0=&u=857278985181774>
>
> On Thu, Jun 2, 2016 at 2:26 PM, <
> open-ils-general-request at list.georgialibraries.org> wrote:
>
>> Send Open-ils-general mailing list submissions to
>>         open-ils-general at list.georgialibraries.org
>>
>> To subscribe or unsubscribe via the World Wide Web, visit
>>
>> http://libmail.georgialibraries.org/mailman/listinfo/open-ils-general
>> or, via email, send a message with subject or body 'help' to
>>         open-ils-general-request at list.georgialibraries.org
>>
>> You can reach the person managing the list at
>>         open-ils-general-owner at list.georgialibraries.org
>>
>> When replying, please edit your Subject line so it is more specific
>> than "Re: Contents of Open-ils-general digest..."
>>
>>
>> Today's Topics:
>>
>>    1. Re: Evergreen 2.9.3 - 2.10.3 upgrade issues (Jesse McCarty)
>>    2. Re: Evergreen 2.9.3 - 2.10.3 upgrade issues (Galen Charlton)
>>    3. Selfcheck questions (Chauncey Montgomery)
>>    4. Re: Selfcheck questions (Terran McCanna)
>>
>>
>> ----------------------------------------------------------------------
>>
>> Message: 1
>> Date: Thu, 2 Jun 2016 16:28:08 +0000
>> From: Jesse McCarty <jessem at burlingtonwa.gov>
>> To: 'Evergreen Discussion Group'
>>         <open-ils-general at list.georgialibraries.org>
>> Subject: Re: [OPEN-ILS-GENERAL] Evergreen 2.9.3 - 2.10.3 upgrade
>>         issues
>> Message-ID:
>>         <28D664BA8354B44994456CFE546DB1D6010F2F677C at BCEX10.ci.b.wa.us>
>> Content-Type: text/plain; charset="utf-8"
>>
>> Thanks for the information Josh. We had been running 2.4.4 in the past
>> and skipped over the 2.5 series, upgrading directly to 2.6.3 from 2.4.4
>> (Our support company performed this upgrade). From 2.6.3 we went to 2.7.3,
>> 2.8.3 and now we are running 2.9.3.
>>
>> Could simply running the 2.4.3-2.5.0-upgrade-db.sql prior to the current
>> DB scripts work, or would only certain portions of that file need to be
>> run? My test server is a VM with snapshots, so reverting and re-testing
>> anything is trivial.
>>
>> Thanks again.
>>
>> Jesse McCarty
>> City of Burlington
>> IT Technical Assistant
>>
>> From: Open-ils-general [mailto:
>> open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Josh
>> Stompro
>> Sent: Thursday, June 02, 2016 8:13 AM
>> To: Evergreen Discussion Group <
>> open-ils-general at list.georgialibraries.org>
>> Subject: Re: [OPEN-ILS-GENERAL] Evergreen 2.9.3 - 2.10.3 upgrade issues
>>
>> Hello Jesse, it might help to know the history of your system.  What
>> version you started with and how often you have upgraded?
>>
>> The 2.9.3-2.10.0_DBError02.jpg issue is because the
>> config.z3950_index_field_map table doesn't exist.  So you probably missed a
>> schema update in the past.  Maybe something in the 2.5 upgrade?  Looks like
>> the 2.4.3-2.5.0-upgrade-db.sql includes adding that table.
>>
>> Maybe you were on 2.4.4 or greater and missed some updates when you moved
>> to 2.5?
>>
>> Josh Stompro - LARL IT Director
>>
>> From: Open-ils-general [mailto:
>> open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Jesse
>> McCarty
>> Sent: Wednesday, June 01, 2016 6:07 PM
>> To: open-ils-general at list.georgialibraries.org<mailto:
>> open-ils-general at list.georgialibraries.org>
>> Subject: [OPEN-ILS-GENERAL] Evergreen 2.9.3 - 2.10.3 upgrade issues
>>
>> Hello Everyone,
>>
>> I am working on testing our next upgrade of Evergreen (2.9.3 to 2.10.3)
>> and am running into issues with the database upgrade scripts and was
>> wondering if anyone had similar issues or insight into what might be
>> happening. I have attached screen shots of the errors I have been running
>> into for reference.
>>
>> The first error occurs when running the 2.9.3-2.10.0 db upgrade script
>> (2.9.3-2.10.0_DBError01.jpg) and appears to be informational with no impact
>> on the script.
>>
>> The next issue shows up at the end of the 2.9.3-2.10.0 script
>> (2.9.3-2.10.0_DBError02.jpg and 2.9.3-2.10.0_DBError02B.jpg) which appears
>> to undo some of the changes it had made/attempted to make, but still
>> appears to finish some changes.
>>
>> The next issue happens when trying to run the 2.01.0-2.10.1 db upgrade
>> script and this is as far as I got, since it indicates a rollback and no
>> changes made (I did try for kicks to run the 2.10.1-2.10.2 script, which
>> failed as well).
>>
>> I also noticed that the Reingest that is part of the 2.9.3-2.10.0 script
>> gets to a point that requires intervention before conintinueing. The screen
>> hangs with a : at the bottom waiting for some input. I typed in q (like
>> quitting vim) and it then seemed to continue on as normal and I'm not sure
>> if typing q just exited the screen or canceled the work it was going to do.
>>
>> Any help is greatly appreciated,
>>
>> Thanks,
>>
>> Jesse McCarty
>> City of Burlington
>> IT Technical Assistant
>>
>> -------------- next part --------------
>> An HTML attachment was scrubbed...
>> URL: <
>> http://libmail.georgialibraries.org/pipermail/open-ils-general/attachments/20160602/f039e39a/attachment-0001.html
>> >
>>
>> ------------------------------
>>
>> Message: 2
>> Date: Thu, 2 Jun 2016 13:02:37 -0400
>> From: Galen Charlton <gmc at esilibrary.com>
>> To: Evergreen Discussion Group
>>         <open-ils-general at list.georgialibraries.org>
>> Subject: Re: [OPEN-ILS-GENERAL] Evergreen 2.9.3 - 2.10.3 upgrade
>>         issues
>> Message-ID:
>>         <CAPLnt66K65=
>> zPNCndzTRh-MFLmUGmrsBQwK7088suuzQTjQqjg at mail.gmail.com>
>> Content-Type: text/plain; charset=UTF-8
>>
>> Hi,
>>
>> On Thu, Jun 2, 2016 at 12:28 PM, Jesse McCarty <jessem at burlingtonwa.gov>
>> wrote:
>> > Could simply running the 2.4.3-2.5.0-upgrade-db.sql prior to the
>> current DB
>> > scripts work, or would only certain portions of that file need to be
>> run? My
>> > test server is a VM with snapshots, so reverting and re-testing
>> anything is
>> > trivial.
>>
>> No, a subset should suffice.  Specifically, the following steps before
>> running the main upgrade SQL:
>>
>> [1] running the SQL in upgrade/0795.schema.z39-batch-fetch-overlay.sql
>> (taken from the 2.10.x tarball)
>>
>> For example:
>>
>> psql> \set eg_version NULL
>> psql> \i upgrade/0795.schema.z39-batch-fetch-overlay.sql
>>
>> [2] following up with just this bit from the 0843 upgrade:
>>
>> ALTER TABLE config.z3950_index_field_map DROP CONSTRAINT
>> z3950_index_field_map_metabib_field_fkey;
>> ALTER TABLE config.z3950_index_field_map ADD CONSTRAINT
>> z3950_index_field_map_metabib_field_fkey FOREIGN KEY (metabib_field)
>> REFERENCES config.metabib_field(id) ON UPDATE CASCADE DEFERRABLE
>> INITIALLY DEFERRED;
>>
>> Apropos of a conversation during the development meeting yesterday, DB
>> revisions 0841/0842/0843 are a good example of where backporting
>> schema updates can be tricky.
>>
>> Regards,
>>
>> Galen
>> --
>> Galen Charlton
>> Infrastructure and Added Services Manager
>> Equinox Software, Inc. / Open Your Library
>> email:  gmc at esilibrary.com
>> direct: +1 770-709-5581
>> cell:   +1 404-984-4366
>> skype:  gmcharlt
>> web:    http://www.esilibrary.com/
>> Supporting Koha and Evergreen: http://koha-community.org &
>> http://evergreen-ils.org
>>
>>
>> ------------------------------
>>
>> Message: 3
>> Date: Thu, 2 Jun 2016 14:03:52 -0400
>> From: Chauncey Montgomery <chauncey at yourcl.org>
>> To: Evergreen <open-ils-general at list.georgialibraries.org>
>> Subject: [OPEN-ILS-GENERAL] Selfcheck questions
>> Message-ID: <57507508.8090804 at yourcl.org>
>> Content-Type: text/plain; charset=utf-8; format=flowed
>>
>> As we have begun to implement selfcheck, I have hit some snags and could
>> use a little direction.  I was hoping some of you with more experience
>> could shed some light on the following items.
>>
>> 1.  We're trying to get selfcheck to ignore copy alert messages, etc.,
>> so patrons don't see "Unable to check out item [BARCODE]. Please see
>> staff," every time there is an issue.  We put the value
>> "COPY_ALERT_MESSAGE" in the "selfcheck override events list" in the
>> Library Settings Editor.  When a barcode is scanned, we no longer get
>> the error; however, nothing happens.  The check out doesn't complete.
>> In researching the issue, I came across a thread on the listserv
>> (http://markmail.org/message/5wjs5ffyjgykx46z).  It appears to be the
>> same issue, but I didn't see a resolution.
>>
>> 2.  How do you configure selfcheck to accept patron barcodes and not
>> their login names?
>>
>> Thanks for any assistance.
>>
>> CM
>> --
>> Chauncey G. Montgomery, MLIS
>> Director/Fiscal Officer | Community Library
>> 44 Burrer Drive | Sunbury, OH 43074
>> 740-965-3901 | http://community.lib.oh.us
>>
>>
>> ------------------------------
>>
>> Message: 4
>> Date: Thu, 2 Jun 2016 14:25:21 -0400
>> From: Terran McCanna <tmccanna at georgialibraries.org>
>> To: Evergreen Discussion Group
>>         <open-ils-general at list.georgialibraries.org>
>> Subject: Re: [OPEN-ILS-GENERAL] Selfcheck questions
>> Message-ID:
>>         <
>> CALh4dLAMbf2jLTHgbDUwYfNEmpEiQ7AMtLJZeXsCCdYuzbuVAg at mail.gmail.com>
>> Content-Type: text/plain; charset="utf-8"
>>
>> Hi Chauncey,
>>
>> For item 2 - if I remember correctly, I think you may be able to configure
>> opac.barcode_regex to have it accept barcodes... but then it won't accept
>> user names. I don't believe there is currently a way to have it accept
>> either one interchangeably yet - I started a bug at
>> https://bugs.launchpad.net/evergreen/+bug/1528647 that links to some
>> other
>> related ones.
>>
>> Terran
>>
>>
>> Terran McCanna
>> PINES Program Manager
>> Georgia Public Library Service
>> 1800 Century Place, Suite 150
>> Atlanta, GA 30345
>> 404-235-7138
>> tmccanna at georgialibraries.org
>>
>>
>> On Thu, Jun 2, 2016 at 2:03 PM, Chauncey Montgomery <chauncey at yourcl.org>
>> wrote:
>>
>> > As we have begun to implement selfcheck, I have hit some snags and could
>> > use a little direction.  I was hoping some of you with more experience
>> > could shed some light on the following items.
>> >
>> > 1.  We're trying to get selfcheck to ignore copy alert messages, etc.,
>> so
>> > patrons don't see "Unable to check out item [BARCODE]. Please see
>> staff,"
>> > every time there is an issue.  We put the value "COPY_ALERT_MESSAGE" in
>> the
>> > "selfcheck override events list" in the Library Settings Editor.  When a
>> > barcode is scanned, we no longer get the error; however, nothing
>> happens.
>> > The check out doesn't complete. In researching the issue, I came across
>> a
>> > thread on the listserv (http://markmail.org/message/5wjs5ffyjgykx46z).
>> > It appears to be the same issue, but I didn't see a resolution.
>> >
>> > 2.  How do you configure selfcheck to accept patron barcodes and not
>> their
>> > login names?
>> >
>> > Thanks for any assistance.
>> >
>> > CM
>> > --
>> > Chauncey G. Montgomery, MLIS
>> > Director/Fiscal Officer | Community Library
>> > 44 Burrer Drive | Sunbury, OH 43074
>> > 740-965-3901 | http://community.lib.oh.us
>> >
>> -------------- next part --------------
>> An HTML attachment was scrubbed...
>> URL: <
>> http://libmail.georgialibraries.org/pipermail/open-ils-general/attachments/20160602/4d9e4f08/attachment.html
>> >
>>
>> End of Open-ils-general Digest, Vol 120, Issue 4
>> ************************************************
>>
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://libmail.georgialibraries.org/pipermail/open-ils-general/attachments/20160602/e7f8afc0/attachment-0001.html>

More information about the Open-ils-general mailing list