[OPEN-ILS-GENERAL] Problem with overdue notices all of a sudden going out - on items already checked in!

[Walz, Jennifer]

All -

All of a sudden we have had numerous notices going out to our faculty for items that were due, but have since  been turned in.   What on earth!?

  Here are our triggers / notices:

[cid:image001.jpg at 01D240D9.F48EB600]

  Is anything wrong here??    Is there a hook or a validator wrong?   Specifically on the "overdue" triggers.

What would cause notices to all of a sudden go out?   And at this point, we are only aware that they went out to one profile group - our faculty.  That group generally has a due date of the end of the semester, but the items / people getting the notices had some other interim due dates.  Plus the items have been confirmed to be ALREADY CHECKED IN!     What else should I be looking at?

  We are on Evergreen 2.10.5

  Thanks for any insight you can provide!

Jennifer
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Jennifer Walz, MLS - Head of ILS Horrors
Kinlaw Library  - Asbury University
1 Macklem Drive, Wilmore, KY 40390
859-858-3511 ext. 2269
jlwalz at asbury.edu

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