[OPEN-ILS-GENERAL] Problem with overdue notices all of a sudden going out - on items already checked in!

[Blake Henderson]

Jennifer,

We have had this before when we fired up a test server with a copy of 
the database and ran the action_trigger perl scripts. The action 
triggers did their job and sent out the emails to everyone based on out 
dated data.

-Blake-
Conducting Magic
MOBIUS
573-234-4513
877-312-3517

On 11/17/2016 12:51 PM, Walz, Jennifer wrote:
>
> All –
>
> All of a sudden we have had numerous notices going out to our faculty 
> for items that were due, but have since  been turned in.   What on earth!?
>
>   Here are our triggers / notices:
>
>   Is anything wrong here??    Is there a hook or a validator wrong?   
> Specifically on the “overdue” triggers.
>
> What would cause notices to all of a sudden go out?   And at this 
> point, we are only aware that they went out to one profile group – our 
> faculty.  That group generally has a due date of the end of the 
> semester, but the items / people getting the notices had some other 
> interim due dates.  Plus the items have been confirmed to be ALREADY 
> CHECKED IN!     What else should I be looking at?
>
>   We are on Evergreen 2.10.5
>
>   Thanks for any insight you can provide!
>
> Jennifer
>
> --------------------------------------------------
> Jennifer Walz, MLS - Head of ILS Horrors
> Kinlaw Library  - Asbury University
> 1 Macklem Drive, Wilmore, KY 40390
> 859-858-3511 ext. 2269
> jlwalz at asbury.edu
>

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