[OPEN-ILS-GENERAL] opposite of force/recall hold

Tue Oct 11 15:40:25 EDT 2016

Holly,

That should be correct. Note, though, that how effective that is will depend on your hold sort order. If the priority isn't actually being looked at (say, your sort cares about pickup to checkin library proximity and request date only) then it won't help. You may want or need to move priority to the top, or near top, of the sort order to get your desired results.

Thomas Berezansky
Assistant Network Administrator
Merrimack Valley Library Consortium
4 High ST, Suite 175
North Andover, MA 01845
Phone: 978-557-8161

-----Original Message-----
From: Open-ils-general [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Holly Brennan
Sent: Tuesday, October 11, 2016 15:34
To: Evergreen Discussion Group <open-ils-general at list.georgialibraries.org>
Subject: Re: [OPEN-ILS-GENERAL] opposite of force/recall hold

Thanks, Eva, Michele, and Thomas!

Seeing that we have never messed with Hold Priority, all our permission groups currently have Hold Priority = 0. So if I want our cataloging staff to have their holds "coast" along, I should set their Hold Priority to 1?

Thanks for the clarification!

-Holly

-----Original Message-----
From: Open-ils-general [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Thomas Berezansky
Sent: Tuesday, October 11, 2016 6:25 AM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] opposite of force/recall hold

MVLC uses that functionality for ILL cards, though as far as I know you have it backwards.

Due to how the sorting works a higher value is lower priority. That is, -1 will come before 0 which will come before 1, all else being equal. This is due to the fact that it is sorted as a number, as-is. If it is supposed to go the other direction then some code changes (and probably an inverting of all configured values in an upgrade script) would be needed.

This confused me when I first configured it.

Thomas Berezansky
Assistant Network Administrator
Merrimack Valley Library Consortium
4 High ST, Suite 175
North Andover, MA 01845
Phone: 978-557-8161

-----Original Message-----
From: Open-ils-general [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Morgan, Michele
Sent: Tuesday, October 11, 2016 09:03
To: Evergreen Discussion Group <open-ils-general at list.georgialibraries.org>
Subject: Re: [OPEN-ILS-GENERAL] opposite of force/recall hold

Hi Holly,

In terms of existing functionality, you can assign a "Hold Priority" to a permission group in Admin -> Server Admin -> Permission Groups. By default it's zero, and you can set it to a positive or negative number. A negative number would give a user in that permission group a lower priority for holds.

I haven't tested this out, but it may work for your situation.

Hope this helps,

Michele

--
Michele M. Morgan, Technical Support Analyst

North of Boston Library Exchange, Danvers Massachusetts mmorgan at noblenet.org <mailto:mmorgan at noblenet.org> 

On Sun, Oct 9, 2016 at 7:02 AM, Cerninakova Eva <cernin at jabok.cz <mailto:cernin at jabok.cz> > wrote:

	Hi Holly,

	when we need to catch particular copy of material that is circulating at a time and don't want to place a hold, we usually use the "Alert message" in copy editor. When the copy is being checked in (or out)  the message pops out and the staff is alerted that an action should be taken with the copy (I am not sure if there isn´t any settling that could affect the popping out). The alert message pops out until it has been deleted. It is possible to apply the alert message to more copies at once.

	I think this might solve your problem temporarily (though I understand that it might be complication to confirm the overriding of alert message every time the DVD is being checked in/out until the DVD is no more on hold).

	Eva

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	2016-10-08 16:59 GMT+02:00 Benjamin Kalish <bkalish at forbeslibrary.org <mailto:bkalish at forbeslibrary.org> >:

		I agree that this would be useful.

		Benjamin Kalish
		Forbes Library / 413-587-1012 <tel:413-587-1012>  / bkalish at forbeslibrary.org <mailto:bkalish at forbeslibrary.org> 

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		On Fri, Oct 7, 2016 at 8:39 PM, Holly Brennan <haderhold at ci.homer.ak.us <mailto:haderhold at ci.homer.ak.us> > wrote:

			A staff member needs to put a lot of DVDs on hold to assess the physical condition, but is in no rush. We don’t want to prevent patrons from renewing items they have just because of our staff hold.

			In other words, we’re looking for something that’s the opposite of the force/recall hold types. A “timid” hold….a pushover that’s okay with being sent to the back of the line until absolutely no one else cares about the item. It would speak up only after the item is checked in and moves to Available status.

			Anyone else feel this would be a useful addition? Or maybe there’s a way to make this process work with the existing ILS functions? Thanks!

			-Holly

			Holly Brennan

			Technology Specialist

			Homer Public Library

			Homer, Alaska

			hbrennan at cityofhomer-ak.gov <mailto:hbrennan at cityofhomer-ak.gov> 

			907-435-3154 <tel:907-435-3154>  (direct)

			907-235-3180 <tel:907-235-3180>  (main desk)