[OPEN-ILS-GENERAL] Slowness/freezing with XUL staff client

[Jeff Davis]

I know of two sites on Windows 7 and a multibranch system with a Linux 
thin client setup.  There may be a couple of others on one or another 
version of Windows.

Jeff

On 2017-02-02 07:14 AM, Mike Rylander wrote:
> Jeff,
>
> Is there an OS version that this happens on more often?  I'm looking
> at you, Windows 10.
>
> Thanks,
>
> --
> Mike Rylander
>  | President
>  | Equinox Open Library Initiative
>  | phone:  1-877-OPEN-ILS (673-6457)
>  | email:  miker at equinoxinitiative.com
>  | web:  http://equinoxinitiative.org
>
>
> On Wed, Feb 1, 2017 at 4:43 PM, Jeff Davis <jeff.davis at bc.libraries.coop> wrote:
>> Our consortium has a few libraries where the Evergreen staff client
>> periodically becomes unusably slow or freezes up altogether.  I'm curious
>> about other libraries' experiences with this problem.
>>
>> 1. Does the staff client slow down or freeze up regularly at your library?
>> How often does it happen?  Are there any noticeable patterns (e.g. are only
>> circ stations affected, not cataloguing)?
>>
>> 2. How do you deal with the problem?  We usually recommend limiting the
>> number of open tabs, restarting the client periodically throughout the day,
>> and increasing RAM.
>>
>> 3. If you use the web client, have you noticed an improvement?  We suspect
>> that the root of the problem is the ancient version of XULrunner used by the
>> old staff client, but we haven't had the opportunity to compare the web
>> client in production.
>> --
>> Jeff Davis
>> BC Libraries Cooperative