[OPEN-ILS-GENERAL] Slowness/freezing with XUL staff client

[Boyer, Jason A]

Having dealt with this same issue over the course of many migrations (but only a few weeks and only at the new site...) the OS doesn't matter.

--
Jason Boyer
MIS Supervisor
Indiana State Library
http://library.in.gov/


> -----Original Message-----
> From: Open-ils-general [mailto:open-ils-general-
> bounces at list.georgialibraries.org] On Behalf Of Mike Rylander
> Sent: Thursday, February 02, 2017 10:14 AM
> To: Evergreen Discussion Group <open-ils-general at list.georgialibraries.org>
> Subject: Re: [OPEN-ILS-GENERAL] Slowness/freezing with XUL staff client
> 
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> 
> Jeff,
> 
> Is there an OS version that this happens on more often?  I'm looking
> at you, Windows 10.
> 
> Thanks,
> 
> --
> Mike Rylander
>  | President
>  | Equinox Open Library Initiative
>  | phone:  1-877-OPEN-ILS (673-6457)
>  | email:  miker at equinoxinitiative.com
>  | web:  http://equinoxinitiative.org
> 
> 
> On Wed, Feb 1, 2017 at 4:43 PM, Jeff Davis <jeff.davis at bc.libraries.coop>
> wrote:
> > Our consortium has a few libraries where the Evergreen staff client
> > periodically becomes unusably slow or freezes up altogether.  I'm curious
> > about other libraries' experiences with this problem.
> >
> > 1. Does the staff client slow down or freeze up regularly at your library?
> > How often does it happen?  Are there any noticeable patterns (e.g. are only
> > circ stations affected, not cataloguing)?
> >
> > 2. How do you deal with the problem?  We usually recommend limiting the
> > number of open tabs, restarting the client periodically throughout the day,
> > and increasing RAM.
> >
> > 3. If you use the web client, have you noticed an improvement?  We suspect
> > that the root of the problem is the ancient version of XULrunner used by the
> > old staff client, but we haven't had the opportunity to compare the web
> > client in production.
> > --
> > Jeff Davis
> > BC Libraries Cooperative