[OPEN-ILS-GENERAL] Evergreen client display problems with Windows 10/MS Surface Pro

[Ben Shum]

Hi Mary,

Yes, this happens on most higher definition displays on newer laptops
where there are more pixels in the screen area than the screen used to
have.  These HiDPI screens can be worked with by changing the value
assigned in the Evergreen staff client for "layout.css.devPixelsPerPx"

If you are an admin in the client (with the right permission or all
permissions), you can adjust this setting by going to "Admin" -> "For
developers" -> "about:config".  There will be a warning issued there
about how changing settings here may void your warranty that you have
to click through the "I'll be careful, I promise!" and then it will
list out all the options that can be changed under the hood.
(warning, this may void your warranty, so click carefully :) )

The default field is the search field, so key in
"layout.css.devPixelsPerPx" and see when that setting shows up, you
can see that it is normally set to a value of "1.0" by default.  You
can change this value to higher numbers to increase the overall zoomed
appearance of icons, menus, etc. in the staff client.  Just
double-click on the preference name for "layout.css.devPixelsPerPx"
and then key in the increased value you want.  For my purposes, I've
found "1.25" (25% bigger) to "1.5" (50% bigger) to be pretty effective
on various HiDPI screens, but you can always try higher values to see
how it behaves.  I don't think it'll increase the size of the top
menus (file, edit, search, etc.), but having the majority of the
content shift size is pretty handy to resolve the issue you've
described in your email.

Hope this proves helpful to you!

Cheers,

-- Ben

On Sat, Jan 14, 2017 at 12:38 AM, Mary Llewellyn <mllewell at biblio.org> wrote:
> I'm looking for some guidance. I just got a MS Surface Pro 4/Windows 10
> system to replace an aging desktop workstation and I've run into a problem
> with the Evergreen client. The display is seriously small on most screens,
> such as the opening portal screen, the Advance Search screen, the OPAC view,
> patron registration, and more. The volume/copy editor is a more normally
> sized display; the record bucket isn't too bad, but when you go to merge
> records, the MARC record is too small to read. This is a problem even when I
> am using a full sized monitor attached to the machine.
>
> I've played with client workstation settings to change font size. I've
> played with various screen resolutions in Windows. I've tried changes to the
> compatibility settings in the properties of the software, trying running is
> as though it was in Windows 7 and disabling the display scaling on high DPI
> settings. I've tried running compatibility tests. Nothing helps. The
> compatibility test reports the client is incompatible, yet I have colleagues
> using the client on a regular laptop and Windows 10 with no problems.
>
> Is there anything else I can do to fix the display?
>
> Thanks in advance,
>
> Mary
>
> Mary Llewellyn
> Database Manager
> Bibliomation, Inc.
> 24 Wooster Ave.
> Waterbury, CT 06708
> mllewell at biblio.org



-- 
Benjamin Shum
Evergreener