[OPEN-ILS-GENERAL] Evergreen client display problems with Windows 10/MS Surface Pro

[Mary Llewellyn]

It worked! You are awesome, Ben! Thanks so much!

Sent from my iPad

> On Jan 14, 2017, at 2:23 AM, Ben Shum <ben at evergreener.net> wrote:
> 
> Hi Mary,
> 
> Yes, this happens on most higher definition displays on newer laptops
> where there are more pixels in the screen area than the screen used to
> have.  These HiDPI screens can be worked with by changing the value
> assigned in the Evergreen staff client for "layout.css.devPixelsPerPx"
> 
> If you are an admin in the client (with the right permission or all
> permissions), you can adjust this setting by going to "Admin" -> "For
> developers" -> "about:config".  There will be a warning issued there
> about how changing settings here may void your warranty that you have
> to click through the "I'll be careful, I promise!" and then it will
> list out all the options that can be changed under the hood.
> (warning, this may void your warranty, so click carefully :) )
> 
> The default field is the search field, so key in
> "layout.css.devPixelsPerPx" and see when that setting shows up, you
> can see that it is normally set to a value of "1.0" by default.  You
> can change this value to higher numbers to increase the overall zoomed
> appearance of icons, menus, etc. in the staff client.  Just
> double-click on the preference name for "layout.css.devPixelsPerPx"
> and then key in the increased value you want.  For my purposes, I've
> found "1.25" (25% bigger) to "1.5" (50% bigger) to be pretty effective
> on various HiDPI screens, but you can always try higher values to see
> how it behaves.  I don't think it'll increase the size of the top
> menus (file, edit, search, etc.), but having the majority of the
> content shift size is pretty handy to resolve the issue you've
> described in your email.
> 
> Hope this proves helpful to you!
> 
> Cheers,
> 
> -- Ben
> 
>> On Sat, Jan 14, 2017 at 12:38 AM, Mary Llewellyn <mllewell at biblio.org> wrote:
>> I'm looking for some guidance. I just got a MS Surface Pro 4/Windows 10
>> system to replace an aging desktop workstation and I've run into a problem
>> with the Evergreen client. The display is seriously small on most screens,
>> such as the opening portal screen, the Advance Search screen, the OPAC view,
>> patron registration, and more. The volume/copy editor is a more normally
>> sized display; the record bucket isn't too bad, but when you go to merge
>> records, the MARC record is too small to read. This is a problem even when I
>> am using a full sized monitor attached to the machine.
>> 
>> I've played with client workstation settings to change font size. I've
>> played with various screen resolutions in Windows. I've tried changes to the
>> compatibility settings in the properties of the software, trying running is
>> as though it was in Windows 7 and disabling the display scaling on high DPI
>> settings. I've tried running compatibility tests. Nothing helps. The
>> compatibility test reports the client is incompatible, yet I have colleagues
>> using the client on a regular laptop and Windows 10 with no problems.
>> 
>> Is there anything else I can do to fix the display?
>> 
>> Thanks in advance,
>> 
>> Mary
>> 
>> Mary Llewellyn
>> Database Manager
>> Bibliomation, Inc.
>> 24 Wooster Ave.
>> Waterbury, CT 06708
>> mllewell at biblio.org
> 
> 
> 
> -- 
> Benjamin Shum
> Evergreener