[OPEN-ILS-GENERAL] Issue holds

[Morgan, Michele]

Eva,

Could this bug describe your problem?

https://bugs.launchpad.net/evergreen/+bug/1380735

Can you check to see if the mint_condition field is "false" in your serial
copies?

Hope this helps,
Michele

--
Michele M. Morgan, Technical Support Analyst
North of Boston Library Exchange, Danvers Massachusetts
mmorgan at noblenet.org


On Mon, Jul 3, 2017 at 10:46 AM, Cerninakova Eva <cernin at jabok.cz> wrote:

> Hi all,
>
> does anyone have an experience with serial issues holds?
>
> We started circulating serial issues some time ago. It has brought the
> need to the staff or patrons to place hold on particular serial issue time
> to time (if the desired issue has been checked out). However, the serial
> issue hold capturing behave differently from book holds. In a fact, any
> serial issue have never been successfully captured for the hold at check in
> and the same applies for a Hold capture interface.
> We looked at the record holds list interface. There has been displayed
> information "no copy" in the "current copy" column. This has not changed
> even after the particular serial issue has been checked in.
> I have checked whether the copy of the serial issues or shelving location
> has been  holdable - they definitely has. I have also tried various check
> in modificators. Nothing have worked for us.
> Could I have miss any setting? Or could it be a bug?
>
> Thanks in advance for any ideas.
>
> Eva
>
>
>
>
>
>
>
>
>
> ---
> Mgr. Eva Cerniňáková
> cernin at jabok.cz
> Tel. +420 211 222 409 <+420%20211%20222%20409>
>
> Knihovna Jabok
> http:/knihovna.jabok.cz
> Tel.  +420 211 222 410 <+420%20211%20222%20410>
> Jabok - Vyšší odborná škola sociálně pedagogická a teologická
> Salmovská 8, 120 00 Praha 2
>
>
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