[OPEN-ILS-GENERAL] transit

[Kathy Lussier]

Hi Diane,

> Thank you! I guess we can check it out to the last patron and make it 
> Damaged from his items out screen -> show item details. We did create 
> a Mending account to get around the transit issue for items needing 
> mending. We just check them out to the Mending account.
The series of steps I just tried may not be the same steps that led to 
your canceled transit, but, in my testing, I found that I could check in 
the item with the canceled transit and then immediately mark it as 
damaged from the checkin screen. The system remembered the last patron 
and billed them (I have the library setting enabled that automatically 
bills a patron for a damaged item. Are you not seeing the same thing?

> If an item is missing pieces, we have to go through several steps to 
> set it as Missing Pieces. Cancel the transit, change the circulating 
> library, sometimes make the item not holdable, then check it in.
I'm not very familiar with the process to set an item to missing pieces, 
but, if you have to change the circulating library, it sounds as if it's 
related to the way your permissions are configured. If you have this 
permission is set at the consortium level, you should be able to perform 
the mark missing pieces action on items from any library without 
changing the circulation library. However, the permission may be set 
that way due to a policy in your consortium that only allows you to 
perform that action on your own items.

I hope this helps!
Kathy


On 07/25/2017 05:42 PM, Diane Disbro wrote:
>
> Thank you! I guess we can check it out to the last patron and make it 
> Damaged from his items out screen -> show item details. We did create 
> a Mending account to get around the transit issue for items needing 
> mending. We just check them out to the Mending account.
>
> If an item is missing pieces, we have to go through several steps to 
> set it as Missing Pieces. Cancel the transit, change the circulating 
> library, sometimes make the item not holdable, then check it in.
>
> Will Webby make these extra steps unnecessary?
>
> *Diane Disbro*
>
> Circulation Coordinator/Branch Manager
>
> Union Branch
>
> Scenic Regional Library
>
> 308 Hawthorne Drive
>
> Union, MO 63084
>
> 636-583-3224
>
> ddisbro at scenicregional.org <mailto:ddisbro at scenicregional.org>
>
> www.scenicregional.org
>
> *From:*Terran McCanna [mailto:tmccanna at georgialibraries.org]
> *Sent:* Tuesday, July 25, 2017 4:25 PM
> *To:* ddisbro at scenicregional.org; Evergreen Discussion Group
> *Subject:* Re: [OPEN-ILS-GENERAL] transit
>
> Hi Diane,
>
> I believe in the current staff client you can scan the item into the 
> checkout screen to update the item status (and to let the server know 
> what physical location the item is currently at), and then you should 
> be able to mark it damaged after that.
>
>
> Terran McCanna
> PINES Program Manager
> Georgia Public Library Service
> 1800 Century Place, Suite 150
> Atlanta, GA 30345
> 404-235-7138
> tmccanna at georgialibraries.org <mailto:tmccanna at georgialibraries.org>
>
> On Tue, Jul 25, 2017 at 5:19 PM, Diane Disbro 
> <ddisbro at scenicregional.org <mailto:ddisbro at scenicregional.org>> wrote:
>
> Good afternoon –
>
> If the status of an item is Canceled Transits, the status can’t be 
> changed if you discover damage, etc. Will this issue be remedied with 
> Webby?
>
> Thank you.
>
> *Diane Disbro*
>
> Circulation Coordinator/Branch Manager
>
> Union Branch
>
> Scenic Regional Library
>
> 308 Hawthorne Drive
>
> Union, MO 63084
>
> 636-583-3224 <tel:%28636%29%20583-3224>
>
> ddisbro at scenicregional.org <mailto:ddisbro at scenicregional.org>
>
> www.scenicregional.org <http://www.scenicregional.org>
>

-- 
Kathy Lussier
Project Coordinator
Massachusetts Library Network Cooperative
(508) 343-0128
klussier at masslnc.org
Twitter: http://www.twitter.com/kmlussier

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