[OPEN-ILS-GENERAL] transit

Tue Jul 25 18:21:35 EDT 2017

You and Terran are both correct about the Damaged Item issue!

We can’t, however, Edit Item Attributes in the Copy Editor while an item has a status of In Transit or Canceled Transit, right?

We can only mark something as Missing Pieces from the Check In screen. If you try to choose Missing Pieces from Actions after the transit is triggered, the skull and cross bones pop up.

Thank you for a forum to discuss this!

Diane Disbro

Circulation Coordinator/Branch Manager

Union Branch

Scenic Regional Library

308 Hawthorne Drive

Union, MO     63084

636-583-3224

 <mailto:ddisbro at scenicregional.org> ddisbro at scenicregional.org

www.scenicregional.org

From: Open-ils-general [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Kathy Lussier
Sent: Tuesday, July 25, 2017 5:01 PM
To: open-ils-general at list.georgialibraries.org
Subject: Re: [OPEN-ILS-GENERAL] transit

Hi Diane,

Thank you! I guess we can check it out to the last patron and make it Damaged from his items out screen -> show item details. We did create a Mending account to get around the transit issue for items needing mending. We just check them out to the Mending account.

The series of steps I just tried may not be the same steps that led to your canceled transit, but, in my testing, I found that I could check in the item with the canceled transit and then immediately mark it as damaged from the checkin screen. The system remembered the last patron and billed them (I have the library setting enabled that automatically bills a patron for a damaged item. Are you not seeing the same thing?

If an item is missing pieces, we have to go through several steps to set it as Missing Pieces. Cancel the transit, change the circulating library, sometimes make the item not holdable, then check it in.

I'm not very familiar with the process to set an item to missing pieces, but, if you have to change the circulating library, it sounds as if it's related to the way your permissions are configured. If you have this permission is set at the consortium level, you should be able to perform the mark missing pieces action on items from any library without changing the circulation library. However, the permission may be set that way due to a policy in your consortium that only allows you to perform that action on your own items.

I hope this helps!
Kathy

On 07/25/2017 05:42 PM, Diane Disbro wrote:

Thank you! I guess we can check it out to the last patron and make it Damaged from his items out screen -> show item details. We did create a Mending account to get around the transit issue for items needing mending. We just check them out to the Mending account.

If an item is missing pieces, we have to go through several steps to set it as Missing Pieces. Cancel the transit, change the circulating library, sometimes make the item not holdable, then check it in.

Will Webby make these extra steps unnecessary?

Diane Disbro

Circulation Coordinator/Branch Manager

Union Branch

Scenic Regional Library

308 Hawthorne Drive

Union, MO     63084

636-583-3224

ddisbro at scenicregional.org

www.scenicregional.org

From: Terran McCanna [mailto:tmccanna at georgialibraries.org] 
Sent: Tuesday, July 25, 2017 4:25 PM
To: ddisbro at scenicregional.org; Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] transit

Hi Diane, 

I believe in the current staff client you can scan the item into the checkout screen to update the item status (and to let the server know what physical location the item is currently at), and then you should be able to mark it damaged after that. 

Terran McCanna 
PINES Program Manager 
Georgia Public Library Service 
1800 Century Place, Suite 150 
Atlanta, GA 30345 
404-235-7138 
tmccanna at georgialibraries.org 

On Tue, Jul 25, 2017 at 5:19 PM, Diane Disbro <ddisbro at scenicregional.org> wrote:

Good afternoon –

If the status of an item is Canceled Transits, the status can’t be changed if you discover damage, etc. Will this issue be remedied with Webby?

Thank you.

Diane Disbro

Circulation Coordinator/Branch Manager

Union Branch

Scenic Regional Library

308 Hawthorne Drive

Union, MO     63084

636-583-3224 <tel:%28636%29%20583-3224> 

ddisbro at scenicregional.org

www.scenicregional.org

-- 
Kathy Lussier
Project Coordinator
Massachusetts Library Network Cooperative
(508) 343-0128
klussier at masslnc.org
Twitter: http://www.twitter.com/kmlussier
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