[OPEN-ILS-GENERAL] transit

Tue Jul 25 19:03:18 EDT 2017

Hi Diane,

Thanks for the explanation! I see there is a Launchpad ticket on this - 
https://bugs.launchpad.net/evergreen/+bug/1257910 - and I don't see any 
sign that anyone is working on it. I would say that a number of backend 
changes will be required to fix this issue, and the web client isn't 
something that will be making backend changes.

It would be good to hear how others handle this workflow in libraries 
that are using the Mark Missing Pieces action. I'm not one of them, but 
I see that  there is a distinct 'Scan Item as Missing Pieces' action in 
the circulation menu. If the staff person notices the missing pieces 
before the checkin scan (I know this isn't always the case), it looks 
like it could be scanned there without a risk of sending the item into 
transit.

Kathy

On 07/25/2017 06:21 PM, Diane Disbro wrote:
>
> You and Terran are both correct about the Damaged Item issue!
>
> We can’t, however, Edit Item Attributes in the Copy Editor while an 
> item has a status of In Transit or Canceled Transit, right?
>
> We can only mark something as Missing Pieces from the Check In screen. 
> If you try to choose Missing Pieces from Actions after the transit is 
> triggered, the skull and cross bones pop up.
>
> Thank you for a forum to discuss this!
>
> *Diane Disbro*
>
> Circulation Coordinator/Branch Manager
>
> Union Branch
>
> Scenic Regional Library
>
> 308 Hawthorne Drive
>
> Union, MO 63084
>
> 636-583-3224
>
> ddisbro at scenicregional.org <mailto:ddisbro at scenicregional.org>
>
> www.scenicregional.org
>
> *From:*Open-ils-general 
> [mailto:open-ils-general-bounces at list.georgialibraries.org] *On Behalf 
> Of *Kathy Lussier
> *Sent:* Tuesday, July 25, 2017 5:01 PM
> *To:* open-ils-general at list.georgialibraries.org
> *Subject:* Re: [OPEN-ILS-GENERAL] transit
>
> Hi Diane,
>
>     Thank you! I guess we can check it out to the last patron and make
>     it Damaged from his items out screen -> show item details. We did
>     create a Mending account to get around the transit issue for items
>     needing mending. We just check them out to the Mending account.
>
> The series of steps I just tried may not be the same steps that led to 
> your canceled transit, but, in my testing, I found that I could check 
> in the item with the canceled transit and then immediately mark it as 
> damaged from the checkin screen. The system remembered the last patron 
> and billed them (I have the library setting enabled that automatically 
> bills a patron for a damaged item. Are you not seeing the same thing?
>
>     If an item is missing pieces, we have to go through several steps
>     to set it as Missing Pieces. Cancel the transit, change the
>     circulating library, sometimes make the item not holdable, then
>     check it in.
>
> I'm not very familiar with the process to set an item to missing 
> pieces, but, if you have to change the circulating library, it sounds 
> as if it's related to the way your permissions are configured. If you 
> have this permission is set at the consortium level, you should be 
> able to perform the mark missing pieces action on items from any 
> library without changing the circulation library. However, the 
> permission may be set that way due to a policy in your consortium that 
> only allows you to perform that action on your own items.
>
> I hope this helps!
> Kathy
>
> On 07/25/2017 05:42 PM, Diane Disbro wrote:
>
>     Thank you! I guess we can check it out to the last patron and make
>     it Damaged from his items out screen -> show item details. We did
>     create a Mending account to get around the transit issue for items
>     needing mending. We just check them out to the Mending account.
>
>     If an item is missing pieces, we have to go through several steps
>     to set it as Missing Pieces. Cancel the transit, change the
>     circulating library, sometimes make the item not holdable, then
>     check it in.
>
>     Will Webby make these extra steps unnecessary?
>
>     *Diane Disbro*
>
>     Circulation Coordinator/Branch Manager
>
>     Union Branch
>
>     Scenic Regional Library
>
>     308 Hawthorne Drive
>
>     Union, MO     63084
>
>     636-583-3224
>
>     ddisbro at scenicregional.org <mailto:ddisbro at scenicregional.org>
>
>     www.scenicregional.org <http://www.scenicregional.org>
>
>     *From:*Terran McCanna [mailto:tmccanna at georgialibraries.org]
>     *Sent:* Tuesday, July 25, 2017 4:25 PM
>     *To:* ddisbro at scenicregional.org
>     <mailto:ddisbro at scenicregional.org>; Evergreen Discussion Group
>     *Subject:* Re: [OPEN-ILS-GENERAL] transit
>
>     Hi Diane,
>
>     I believe in the current staff client you can scan the item into
>     the checkout screen to update the item status (and to let the
>     server know what physical location the item is currently at), and
>     then you should be able to mark it damaged after that.
>
>
>
>     Terran McCanna
>     PINES Program Manager
>     Georgia Public Library Service
>     1800 Century Place, Suite 150
>     Atlanta, GA 30345
>     404-235-7138
>     tmccanna at georgialibraries.org <mailto:tmccanna at georgialibraries.org>
>
>     On Tue, Jul 25, 2017 at 5:19 PM, Diane Disbro
>     <ddisbro at scenicregional.org <mailto:ddisbro at scenicregional.org>>
>     wrote:
>
>     Good afternoon –
>
>     If the status of an item is Canceled Transits, the status can’t be
>     changed if you discover damage, etc. Will this issue be remedied
>     with Webby?
>
>     Thank you.
>
>     *Diane Disbro*
>
>     Circulation Coordinator/Branch Manager
>
>     Union Branch
>
>     Scenic Regional Library
>
>     308 Hawthorne Drive
>
>     Union, MO     63084
>
>     636-583-3224 <tel:%28636%29%20583-3224>
>
>     ddisbro at scenicregional.org <mailto:ddisbro at scenicregional.org>
>
>     www.scenicregional.org <http://www.scenicregional.org>
>
>
>
> -- 
> Kathy Lussier
> Project Coordinator
> Massachusetts Library Network Cooperative
> (508) 343-0128
> klussier at masslnc.org <mailto:klussier at masslnc.org>
> Twitter:http://www.twitter.com/kmlussier

-- 
Kathy Lussier
Project Coordinator
Massachusetts Library Network Cooperative
(508) 343-0128
klussier at masslnc.org
Twitter: http://www.twitter.com/kmlussier

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://libmail.georgialibraries.org/pipermail/open-ils-general/attachments/20170725/1126c4a0/attachment-0001.html>