[OPEN-ILS-GENERAL] transit

[Boyer, Jason A]

It may be that a bug needs to be entered to let the Missing Pieces feature "override" a canceled transit but in the meantime you don't have to necessarily look up the last patron and go through all of that. If you use the "Suppress Holds and Transits" option in the Checkin Modifiers menu on the Checkin screen you can check the item in to remove the Canceled Transit status without triggering any new holds or transits; then you should be able to mark the item missing pieces normally.

Jason

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Jason Boyer
MIS Supervisor
Indiana State Library
http://library.in.gov/

From: Open-ils-general [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Diane Disbro
Sent: Wednesday, July 26, 2017 7:57 AM
To: Evergreen Discussion Group <open-ils-general at list.georgialibraries.org>
Subject: Re: [OPEN-ILS-GENERAL] transit

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The Set Item as Missing Pieces is such a cool feature - when there isn't a transit. We can go back to handling missing pieces the way we did with our previous ILS. Find the last patron to circ the item and check it out to him. Then we won't have to worry about transits.

Thank you for letting me think out loud.

Diane Disbro
Circulation Coordinator/Branch Manager
Union Branch
Scenic Regional Library
308 Hawthorne Drive
Union, MO     63084
(636) 583-3224

On Tue, Jul 25, 2017 at 6:03 PM, Kathy Lussier <klussier at masslnc.org<mailto:klussier at masslnc.org>> wrote:

Hi Diane,

Thanks for the explanation! I see there is a Launchpad ticket on this - https://bugs.launchpad.net/evergreen/+bug/1257910 - and I don't see any sign that anyone is working on it. I would say that a number of backend changes will be required to fix this issue, and the web client isn't something that will be making backend changes.

It would be good to hear how others handle this workflow in libraries that are using the Mark Missing Pieces action. I'm not one of them, but I see that  there is a distinct 'Scan Item as Missing Pieces' action in the circulation menu. If the staff person notices the missing pieces before the checkin scan (I know this isn't always the case), it looks like it could be scanned there without a risk of sending the item into transit.

Kathy
On 07/25/2017 06:21 PM, Diane Disbro wrote:
You and Terran are both correct about the Damaged Item issue!

We can’t, however, Edit Item Attributes in the Copy Editor while an item has a status of In Transit or Canceled Transit, right?

We can only mark something as Missing Pieces from the Check In screen. If you try to choose Missing Pieces from Actions after the transit is triggered, the skull and cross bones pop up.

Thank you for a forum to discuss this!

Diane Disbro
Circulation Coordinator/Branch Manager
Union Branch
Scenic Regional Library
308 Hawthorne Drive
Union, MO     63084
636-583-3224<tel:(636)%20583-3224>
ddisbro at scenicregional.org<mailto:ddisbro at scenicregional.org>
www.scenicregional.org<http://www.scenicregional.org>


From: Open-ils-general [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Kathy Lussier
Sent: Tuesday, July 25, 2017 5:01 PM
To: open-ils-general at list.georgialibraries.org<mailto:open-ils-general at list.georgialibraries.org>
Subject: Re: [OPEN-ILS-GENERAL] transit


Hi Diane,
Thank you! I guess we can check it out to the last patron and make it Damaged from his items out screen -> show item details. We did create a Mending account to get around the transit issue for items needing mending. We just check them out to the Mending account.
The series of steps I just tried may not be the same steps that led to your canceled transit, but, in my testing, I found that I could check in the item with the canceled transit and then immediately mark it as damaged from the checkin screen. The system remembered the last patron and billed them (I have the library setting enabled that automatically bills a patron for a damaged item. Are you not seeing the same thing?
If an item is missing pieces, we have to go through several steps to set it as Missing Pieces. Cancel the transit, change the circulating library, sometimes make the item not holdable, then check it in.
I'm not very familiar with the process to set an item to missing pieces, but, if you have to change the circulating library, it sounds as if it's related to the way your permissions are configured. If you have this permission is set at the consortium level, you should be able to perform the mark missing pieces action on items from any library without changing the circulation library. However, the permission may be set that way due to a policy in your consortium that only allows you to perform that action on your own items.

I hope this helps!
Kathy

On 07/25/2017 05:42 PM, Diane Disbro wrote:
Thank you! I guess we can check it out to the last patron and make it Damaged from his items out screen -> show item details. We did create a Mending account to get around the transit issue for items needing mending. We just check them out to the Mending account.

If an item is missing pieces, we have to go through several steps to set it as Missing Pieces. Cancel the transit, change the circulating library, sometimes make the item not holdable, then check it in.

Will Webby make these extra steps unnecessary?

Diane Disbro
Circulation Coordinator/Branch Manager
Union Branch
Scenic Regional Library
308 Hawthorne Drive
Union, MO     63084
636-583-3224<tel:(636)%20583-3224>
ddisbro at scenicregional.org<mailto:ddisbro at scenicregional.org>
www.scenicregional.org<http://www.scenicregional.org>


From: Terran McCanna [mailto:tmccanna at georgialibraries.org]
Sent: Tuesday, July 25, 2017 4:25 PM
To: ddisbro at scenicregional.org<mailto:ddisbro at scenicregional.org>; Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] transit

Hi Diane,
I believe in the current staff client you can scan the item into the checkout screen to update the item status (and to let the server know what physical location the item is currently at), and then you should be able to mark it damaged after that.


Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138<tel:(404)%20235-7138>
tmccanna at georgialibraries.org<mailto:tmccanna at georgialibraries.org>

On Tue, Jul 25, 2017 at 5:19 PM, Diane Disbro <ddisbro at scenicregional.org<mailto:ddisbro at scenicregional.org>> wrote:
Good afternoon –

If the status of an item is Canceled Transits, the status can’t be changed if you discover damage, etc. Will this issue be remedied with Webby?

Thank you.

Diane Disbro
Circulation Coordinator/Branch Manager
Union Branch
Scenic Regional Library
308 Hawthorne Drive
Union, MO     63084
636-583-3224<tel:%28636%29%20583-3224>
ddisbro at scenicregional.org<mailto:ddisbro at scenicregional.org>
www.scenicregional.org<http://www.scenicregional.org>





--

Kathy Lussier

Project Coordinator

Massachusetts Library Network Cooperative

(508) 343-0128<tel:(508)%20343-0128>

klussier at masslnc.org<mailto:klussier at masslnc.org>

Twitter: http://www.twitter.com/kmlussier



--

Kathy Lussier

Project Coordinator

Massachusetts Library Network Cooperative

(508) 343-0128<tel:(508)%20343-0128>

klussier at masslnc.org<mailto:klussier at masslnc.org>

Twitter: http://www.twitter.com/kmlussier

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