[OPEN-ILS-GENERAL] transit

Wed Jul 26 10:21:42 EDT 2017

Just a note about the Missing Pieces functionality. I could not find
documentation on it when I looked awhile back, so I just opened a Launchpad
bug with a brief summary:

https://bugs.launchpad.net/evergreen/+bug/1706664

--
Michele M. Morgan, Technical Support Analyst
North of Boston Library Exchange, Danvers Massachusetts
mmorgan at noblenet.org

On Wed, Jul 26, 2017 at 8:12 AM, Boyer, Jason A <JBoyer at library.in.gov>
wrote:

> It may be that a bug needs to be entered to let the Missing Pieces feature
> "override" a canceled transit but in the meantime you don't have to
> necessarily look up the last patron and go through all of that. If you use
> the "Suppress Holds and Transits" option in the Checkin Modifiers menu on
> the Checkin screen you can check the item in to remove the Canceled Transit
> status without triggering any new holds or transits; then you should be
> able to mark the item missing pieces normally.
>
>
>
> Jason
>
>
>
> --
>
> Jason Boyer
>
> MIS Supervisor
>
> Indiana State Library
>
> http://library.in.gov/
>
>
>
> *From:* Open-ils-general [mailto:open-ils-general-
> bounces at list.georgialibraries.org] *On Behalf Of *Diane Disbro
> *Sent:* Wednesday, July 26, 2017 7:57 AM
> *To:* Evergreen Discussion Group <open-ils-general at list.
> georgialibraries.org>
> *Subject:* Re: [OPEN-ILS-GENERAL] transit
>
>
>
> **** This is an EXTERNAL email. Exercise caution. DO NOT open attachments
> or click links from unknown senders or unexpected email. ****
> ------------------------------
>
> The Set Item as Missing Pieces is such a cool feature - when there isn't a
> transit. We can go back to handling missing pieces the way we did with our
> previous ILS. Find the last patron to circ the item and check it out to
> him. Then we won't have to worry about transits.
>
>
>
> Thank you for letting me think out loud.
>
>
> Diane Disbro
>
> Circulation Coordinator/Branch Manager
>
> Union Branch
>
> Scenic Regional Library
>
> 308 Hawthorne Drive
>
> Union, MO     63084
>
> (636) 583-3224
>
>
>
> On Tue, Jul 25, 2017 at 6:03 PM, Kathy Lussier <klussier at masslnc.org>
> wrote:
>
> Hi Diane,
>
> Thanks for the explanation! I see there is a Launchpad ticket on this -
> https://bugs.launchpad.net/evergreen/+bug/1257910 - and I don't see any
> sign that anyone is working on it. I would say that a number of backend
> changes will be required to fix this issue, and the web client isn't
> something that will be making backend changes.
>
> It would be good to hear how others handle this workflow in libraries that
> are using the Mark Missing Pieces action. I'm not one of them, but I see
> that  there is a distinct 'Scan Item as Missing Pieces' action in the
> circulation menu. If the staff person notices the missing pieces before the
> checkin scan (I know this isn't always the case), it looks like it could be
> scanned there without a risk of sending the item into transit.
>
> Kathy
>
> On 07/25/2017 06:21 PM, Diane Disbro wrote:
>
> You and Terran are both correct about the Damaged Item issue!
>
>
>
> We can’t, however, Edit Item Attributes in the Copy Editor while an item
> has a status of In Transit or Canceled Transit, right?
>
>
>
> We can only mark something as Missing Pieces from the Check In screen. If
> you try to choose Missing Pieces from Actions after the transit is
> triggered, the skull and cross bones pop up.
>
>
>
> Thank you for a forum to discuss this!
>
>
>
> *Diane Disbro*
>
> Circulation Coordinator/Branch Manager
>
> Union Branch
>
> Scenic Regional Library
>
> 308 Hawthorne Drive
>
> Union, MO     63084
>
> 636-583-3224 <(636)%20583-3224>
>
> ddisbro at scenicregional.org
>
> www.scenicregional.org
>
>
>
>
>
> *From:* Open-ils-general [mailto:open-ils-general-
> bounces at list.georgialibraries.org
> <open-ils-general-bounces at list.georgialibraries.org>] *On Behalf Of *Kathy
> Lussier
> *Sent:* Tuesday, July 25, 2017 5:01 PM
> *To:* open-ils-general at list.georgialibraries.org
> *Subject:* Re: [OPEN-ILS-GENERAL] transit
>
>
>
> Hi Diane,
>
> Thank you! I guess we can check it out to the last patron and make it
> Damaged from his items out screen -> show item details. We did create a
> Mending account to get around the transit issue for items needing mending.
> We just check them out to the Mending account.
>
> The series of steps I just tried may not be the same steps that led to
> your canceled transit, but, in my testing, I found that I could check in
> the item with the canceled transit and then immediately mark it as damaged
> from the checkin screen. The system remembered the last patron and billed
> them (I have the library setting enabled that automatically bills a patron
> for a damaged item. Are you not seeing the same thing?
>
> If an item is missing pieces, we have to go through several steps to set
> it as Missing Pieces. Cancel the transit, change the circulating library,
> sometimes make the item not holdable, then check it in.
>
> I'm not very familiar with the process to set an item to missing pieces,
> but, if you have to change the circulating library, it sounds as if it's
> related to the way your permissions are configured. If you have this
> permission is set at the consortium level, you should be able to perform
> the mark missing pieces action on items from any library without changing
> the circulation library. However, the permission may be set that way due to
> a policy in your consortium that only allows you to perform that action on
> your own items.
>
> I hope this helps!
> Kathy
>
>
>
> On 07/25/2017 05:42 PM, Diane Disbro wrote:
>
> Thank you! I guess we can check it out to the last patron and make it
> Damaged from his items out screen -> show item details. We did create a
> Mending account to get around the transit issue for items needing mending.
> We just check them out to the Mending account.
>
>
>
> If an item is missing pieces, we have to go through several steps to set
> it as Missing Pieces. Cancel the transit, change the circulating library,
> sometimes make the item not holdable, then check it in.
>
>
>
> Will Webby make these extra steps unnecessary?
>
>
>
> *Diane Disbro*
>
> Circulation Coordinator/Branch Manager
>
> Union Branch
>
> Scenic Regional Library
>
> 308 Hawthorne Drive
>
> Union, MO     63084
>
> 636-583-3224 <(636)%20583-3224>
>
> ddisbro at scenicregional.org
>
> www.scenicregional.org
>
>
>
>
>
> *From:* Terran McCanna [mailto:tmccanna at georgialibraries.org
> <tmccanna at georgialibraries.org>]
> *Sent:* Tuesday, July 25, 2017 4:25 PM
> *To:* ddisbro at scenicregional.org; Evergreen Discussion Group
> *Subject:* Re: [OPEN-ILS-GENERAL] transit
>
>
>
> Hi Diane,
>
> I believe in the current staff client you can scan the item into the
> checkout screen to update the item status (and to let the server know what
> physical location the item is currently at), and then you should be able to
> mark it damaged after that.
>
>
> Terran McCanna
> PINES Program Manager
> Georgia Public Library Service
> 1800 Century Place, Suite 150
> Atlanta, GA 30345
> 404-235-7138 <(404)%20235-7138>
> tmccanna at georgialibraries.org
>
>
>
> On Tue, Jul 25, 2017 at 5:19 PM, Diane Disbro <ddisbro at scenicregional.org>
> wrote:
>
> Good afternoon –
>
>
>
> If the status of an item is Canceled Transits, the status can’t be changed
> if you discover damage, etc. Will this issue be remedied with Webby?
>
>
>
> Thank you.
>
>
>
> *Diane Disbro*
>
> Circulation Coordinator/Branch Manager
>
> Union Branch
>
> Scenic Regional Library
>
> 308 Hawthorne Drive
>
> Union, MO     63084
>
> 636-583-3224 <%28636%29%20583-3224>
>
> ddisbro at scenicregional.org
>
> www.scenicregional.org
>
>
>
>
>
>
>
>
>
> --
>
> Kathy Lussier
>
> Project Coordinator
>
> Massachusetts Library Network Cooperative
>
> (508) 343-0128
>
> klussier at masslnc.org
>
> Twitter: http://www.twitter.com/kmlussier
>
>
>
> --
>
> Kathy Lussier
>
> Project Coordinator
>
> Massachusetts Library Network Cooperative
>
> (508) 343-0128
>
> klussier at masslnc.org
>
> Twitter: http://www.twitter.com/kmlussier
>
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://libmail.georgialibraries.org/pipermail/open-ils-general/attachments/20170726/25351899/attachment-0001.html>