[OPEN-ILS-GENERAL] Items not on Reserve being held for a patron

[Morgan, Michele]

Hi Dawn,

One more thing worth mentioning. Evergreen allows you to create additional
statuses, so you could consider creating the statuses you mentioned above
for that purpose.

I would echo what Joan said, though, that it's preferable to place a hold
for the patron. That way the system does the work of keeping track of the
item. Also, you'll have the benefit of tracking this type of service in
your filled holds statistics.

Hope this helps,
Michele

--
Michele M. Morgan, Technical Support Analyst
North of Boston Library Exchange, Danvers Massachusetts
mmorgan at noblenet.org


On Fri, May 19, 2017 at 8:38 AM, Dawn Fritz <dfritz at bapl.org> wrote:

> Thank you all for the insight and definitions!
>
> Dawn
>
> On Fri, May 19, 2017 at 8:01 AM, Kathy Lussier <klussier at masslnc.org>
> wrote:
>
>> Hi Dawn,
>>
>> I also wanted to provide some explanation on  the use for the reserves
>> statuses you mentioned.
>>
>> The reserves status is something that is used for academic course
>> reserves.
>>
>> On reservation shelf is something that's used in conjunction with the
>> booking module. It's basically the 'on the holds' shelf equivalent for
>> items that are booked for a specific time period.
>>
>> I hope this helps!
>>
>> Kathy
>>
>> On 05/19/2017 07:28 AM, Joan Kranich wrote:
>>
>> Hi Dawn,
>>
>> Our libraries do not change the status of the item when a patron asks for
>> the item to be set aside for them.  Most of our libraries place a Hold for
>> the patron, check in the item, and place it on the Holds Shelf.
>>
>> Joan
>>
>> On Thu, May 18, 2017 at 3:00 PM, Dawn Fritz <dfritz at bapl.org> wrote:
>>
>>> Hi,
>>>
>>> We will be moving from Sierra to Evergreen this October. Presently, when
>>> a patron asks us to put an item which is on the shelf aside for them, we
>>> change the item status to "Main Lib hold", "Branch 1 hold" or "Branch 2
>>> hold". These statuses reflect our 3 branches and help in searches for the
>>> items. There is no fee charged to the patron for this service. When we
>>> check the item out to the patron, the system prompts us to clear the hold
>>> status.
>>>
>>> I see in Evergreen that there are 2 statuses which contain the word
>>> "Reserve". Does anyone use these for held items which don't have the "On
>>> Holds shelf" designation? Also, does anyone have a way to show which branch
>>> has the item?
>>>
>>> Thanks,
>>>
>>> Dawn Fritz - Circulation Manager
>>> Bethlehem Area Public Library
>>> Bethlehem Pa
>>>
>>>
>>
>>
>> --
>> Joan Kranich
>> C/W MARS Member Services
>> jkranich at cwmars.org
>> 508-755-3323 ext. 321 <(508)%20755-3323> or ext. 1
>>
>>
>> --
>> Kathy Lussier
>> Project Coordinator
>> Massachusetts Library Network Cooperative(508) 343-0128klussier at masslnc.org
>> Twitter: http://www.twitter.com/kmlussier
>>
>>
>
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