[OPEN-ILS-GENERAL] Items not on Reserve being held for a patron

[Diane Disbro]

Good morning, Dawn-

Yes, the best way to handle this is to place a copy hold and fill it. The
branch where the hold is available for pick-up shows in the patron account
and in the item record,

Diane Disbro
Circulation Coordinator/Branch Manager
Union Branch
Scenic Regional Library
308 Hawthorne Drive
Union, MO     63084
(636) 583-3224

On Fri, May 19, 2017 at 6:28 AM, Joan Kranich <jkranich at cwmars.org> wrote:

> Hi Dawn,
>
> Our libraries do not change the status of the item when a patron asks for
> the item to be set aside for them.  Most of our libraries place a Hold for
> the patron, check in the item, and place it on the Holds Shelf.
>
> Joan
>
> On Thu, May 18, 2017 at 3:00 PM, Dawn Fritz <dfritz at bapl.org> wrote:
>
>> Hi,
>>
>> We will be moving from Sierra to Evergreen this October. Presently, when
>> a patron asks us to put an item which is on the shelf aside for them, we
>> change the item status to "Main Lib hold", "Branch 1 hold" or "Branch 2
>> hold". These statuses reflect our 3 branches and help in searches for the
>> items. There is no fee charged to the patron for this service. When we
>> check the item out to the patron, the system prompts us to clear the hold
>> status.
>>
>> I see in Evergreen that there are 2 statuses which contain the word
>> "Reserve". Does anyone use these for held items which don't have the "On
>> Holds shelf" designation? Also, does anyone have a way to show which branch
>> has the item?
>>
>> Thanks,
>>
>> Dawn Fritz - Circulation Manager
>> Bethlehem Area Public Library
>> Bethlehem Pa
>>
>>
>
>
> --
> Joan Kranich
> C/W MARS Member Services
> jkranich at cwmars.org
> 508-755-3323 ext. 321 <(508)%20755-3323> or ext. 1
>
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