[OPEN-ILS-GENERAL] Label Printer Context and spine labels

[Josh Stompro]

I did finally get it to work.  I had to completely deleted the %user%/appdata/roaming/openils folder and let the client re-create it.  What I don't get is why creating a new xul profile didn't work (adding the -P argument to the evergreen client shortcut).  I created a new testing xul profile alongside the existing one initially, but the problem continued even when I was using that new profile.  I would think that the only thing shared between different xul profiles is the appdata/roaming/openils/profiles.ini file, which seems pretty simple, not many options in there.  Although maybe profiles created after the first one inherit settings from the original one?

I also tried deleting the windows user profile, but when I copied back the xul profile folder the problem continued.  So I don't think it was something in the user profile.

I couldn't see any evidence that firefox settings were used by the evergreen client in my testing, that was mentioned as something to try.

I had no trouble using the silent print option after the printers were set correctly, but that might be a case of our workflow not needing other printers, whiles others do need to switch printers.

Thanks for all the suggestions.

Josh Stompro - LARL IT Director

From: Open-ils-general [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Josh Stompro
Sent: Friday, October 06, 2017 11:34 AM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] Label Printer Context and spine labels


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In our case it is a Zebra printer.  I'll certainly try that out though if I cannot find any other solutions.

Josh Stompro - LARL IT Director

From: Open-ils-general [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of David Daniels
Sent: Thursday, October 05, 2017 10:02 AM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] Label Printer Context and spine labels

Josh:
Is the printer a Dymo?  If so I learned the only way to get it to print correctly to it, is to ensure it is installed first and then install any other printers.



From: Open-ils-general [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Josh Stompro
Sent: Thursday, October 05, 2017 10:58 AM
To: open-ils-general at list.georgialibraries.org<mailto:open-ils-general at list.georgialibraries.org>
Subject: [OPEN-ILS-GENERAL] Label Printer Context and spine labels

Hello, I've been having some problems setting up a spine label printer on one computer.

Even though I go into the workstation printer settings editor and set the correct printer as the default printer for the label context, whenever I press the print page button on the spine label preview and print page, it aways defaults to sending the print job to the windows default printer.  When I look at the config files in the client profile directory, it looks like the different printer contexts are setup correctly.  We are running eg 2.10.6 right now.

Has anyone run into this before?  I about ready to delete the client profile and try setting it up again, but I thought I would ask first.

Thanks
Josh

Lake Agassiz Regional Library - Moorhead MN larl.org
Josh Stompro     | Office 218.233.3757 EXT-139
LARL IT Director | Cell 218.790.2110

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