[OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts

[Kathy Lussier]

Hi,

I wasn't seeing the message either, but I finally figured out how to get 
it to display. The "Patron has an invalid address" message that Scott 
sees appears when the "Invalid patron address penalty" Library Setting 
is enabled. If it's not enabled, then you just see the Address header 
turn red.

I believe the issue Scott is seeing is related to the toggle that turns 
the sidebar on and off when accessing the patron record.

Kathy


On 04/11/2018 02:28 PM, Terran McCanna wrote:
> Hmm, I'm not getting that "Patron has an invalid address" alert at all 
> - perhaps a configuration difference?
>
> If you add an alert message manually through the Messages tab are you 
> seeing that as soon as you double-click on the account or only after 
> you hit the back button?
>
> Terran McCanna
> PINES Program Manager
> Georgia Public Library Service
> 1800 Century Place, Suite 150
> Atlanta, GA 30345
> 404-235-7138
> tmccanna at georgialibraries.org <mailto:tmccanna at georgialibraries.org>
>
>
> On Wed, Apr 11, 2018 at 2:22 PM, scott.thomas at sparkpa.org 
> <mailto:scott.thomas at sparkpa.org> <scott.thomas at sparkpa.org 
> <mailto:scott.thomas at sparkpa.org>> wrote:
>
>     Hi Terran,
>
>     Please see the attached screen shot. When I first search for me by
>     name and click on my record, only the “Test” alert appears in red.
>     If I double-click to open my record and then use the Back button
>     to go back to the results page, it appears.
>
>     Scott
>
>     *From:*Open-ils-general
>     [mailto:open-ils-general-bounces at list.georgialibraries.org
>     <mailto:open-ils-general-bounces at list.georgialibraries.org>] *On
>     Behalf Of *Terran McCanna
>     *Sent:* Wednesday, April 11, 2018 2:13 PM
>     *To:* Evergreen Discussion Group
>     <open-ils-general at list.georgialibraries.org
>     <mailto:open-ils-general at list.georgialibraries.org>>
>     *Subject:* Re: [OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts
>
>     Are you talking about invalid mailing addresses or invalid email
>     addresses?
>
>     When I'm testing, alerts don't show up until you open the patron
>     record (just clicking on a patron in a search list doesn't show
>     the alerts), however, the name appears in red if there are
>     problems and if the mailing address is invalid then it appears
>     red. If the email address is invalid, the email field is just
>     blank on the summary bar.
>
>
>     Terran McCanna
>     PINES Program Manager
>     Georgia Public Library Service
>     1800 Century Place, Suite 150
>     <https://maps.google.com/?q=1800+Century+Place,+Suite+150++%0D%0AAtlanta,+GA+30345&entry=gmail&source=g>
>     Atlanta, GA 30345
>     404-235-7138
>     tmccanna at georgialibraries.org <mailto:tmccanna at georgialibraries.org>
>
>     On Wed, Apr 11, 2018 at 1:50 PM, Kathy Lussier
>     <klussier at masslnc.org <mailto:klussier at masslnc.org>> wrote:
>
>         Hi Scott,
>
>         I don't see the invalid address in the sidebar at all, even
>         after pressing the Back button. I do get the alert on the Stop
>         Sign screen.
>
>         Kathy
>
>         On 04/11/2018 01:09 PM, scott.thomas at sparkpa.org
>         <mailto:scott.thomas at sparkpa.org> wrote:
>
>             We were wondering why, if a patron has an invalid address,
>             there is nothing to alert you in the left-hand summary
>             column. It turns out such an alert will appear, but only
>             if you go into the patron record and then press the Back
>             button on the PC. Has anyone else seen this?
>
>             Scott
>
>             Scott Thomas
>
>             Executive Director
>
>             *PaILS / SPARK*
>
>             (717) 873-9461
>
>             scott.thomas at sparkpa.org <mailto:scott.thomas at sparkpa.org>
>
>             Stay informed! Join the SPARK-User Email List:
>
>             https://mail.palibrary.org/mailman/listinfo/spark-users
>             <https://mail.palibrary.org/mailman/listinfo/spark-users>
>
>             Description: Description: Training | SPARK –
>             Pennsylvania's Statewide Library System
>             <http://www.palibrary.org/pails/>
>
>
>
>         -- 
>
>         Kathy Lussier
>
>         Project Coordinator
>
>         Massachusetts Library Network Cooperative
>
>         (508) 343-0128
>
>         klussier at masslnc.org <mailto:klussier at masslnc.org>
>
>         Twitter: http://www.twitter.com/kmlussier
>         <http://www.twitter.com/kmlussier>
>
>

-- 
Kathy Lussier
Project Coordinator
Massachusetts Library Network Cooperative
(508) 343-0128
klussier at masslnc.org
Twitter: http://www.twitter.com/kmlussier

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