[OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts

[Terran McCanna]

Thanks for the tip on the setting!


Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
tmccanna at georgialibraries.org


On Wed, Apr 11, 2018 at 2:55 PM, Kathy Lussier <klussier at masslnc.org> wrote:

> Hi,
>
> I wasn't seeing the message either, but I finally figured out how to get
> it to display. The "Patron has an invalid address" message that Scott sees
> appears when the "Invalid patron address penalty" Library Setting is
> enabled. If it's not enabled, then you just see the Address header turn red.
>
> I believe the issue Scott is seeing is related to the toggle that turns
> the sidebar on and off when accessing the patron record.
>
> Kathy
>
> On 04/11/2018 02:28 PM, Terran McCanna wrote:
>
> Hmm, I'm not getting that "Patron has an invalid address" alert at all -
> perhaps a configuration difference?
>
> If you add an alert message manually through the Messages tab are you
> seeing that as soon as you double-click on the account or only after you
> hit the back button?
>
> Terran McCanna
> PINES Program Manager
> Georgia Public Library Service
> 1800 Century Place, Suite 150
> <https://maps.google.com/?q=1800+Century+Place,+Suite+150++%0D%0A++++++++++++++Atlanta,+GA+30345&entry=gmail&source=g>
> Atlanta, GA 30345
> 404-235-7138
> tmccanna at georgialibraries.org
>
>
> On Wed, Apr 11, 2018 at 2:22 PM, scott.thomas at sparkpa.org <
> scott.thomas at sparkpa.org> wrote:
>
>> Hi Terran,
>>
>>    Please see the attached screen shot. When I first search for me by
>> name and click on my record, only the “Test” alert appears in red. If I
>> double-click to open my record and then use the Back button to go back to
>> the results page, it appears.
>>
>>
>>
>> Scott
>>
>>
>>
>> *From:* Open-ils-general [mailto:open-ils-general-bounc
>> es at list.georgialibraries.org] *On Behalf Of *Terran McCanna
>> *Sent:* Wednesday, April 11, 2018 2:13 PM
>> *To:* Evergreen Discussion Group <open-ils-general at list.georgia
>> libraries.org>
>> *Subject:* Re: [OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts
>>
>>
>>
>> Are you talking about invalid mailing addresses or invalid email
>> addresses?
>>
>> When I'm testing, alerts don't show up until you open the patron record
>> (just clicking on a patron in a search list doesn't show the alerts),
>> however, the name appears in red if there are problems and if the mailing
>> address is invalid then it appears red. If the email address is invalid,
>> the email field is just blank on the summary bar.
>>
>>
>> Terran McCanna
>> PINES Program Manager
>> Georgia Public Library Service
>> 1800 Century Place, Suite 150
>> <https://maps.google.com/?q=1800+Century+Place,+Suite+150++%0D%0AAtlanta,+GA+30345&entry=gmail&source=g>
>> Atlanta, GA 30345
>> 404-235-7138
>> tmccanna at georgialibraries.org
>>
>>
>>
>> On Wed, Apr 11, 2018 at 1:50 PM, Kathy Lussier <klussier at masslnc.org>
>> wrote:
>>
>> Hi Scott,
>>
>> I don't see the invalid address in the sidebar at all, even after
>> pressing the Back button. I do get the alert on the Stop Sign screen.
>>
>> Kathy
>>
>>
>>
>> On 04/11/2018 01:09 PM, scott.thomas at sparkpa.org wrote:
>>
>> We were wondering why, if a patron has an invalid address, there is
>> nothing to alert you in the left-hand summary column. It turns out such an
>> alert will appear, but only if you go into the patron record and then press
>> the Back button on the PC. Has anyone else seen this?
>>
>> Scott
>>
>>
>>
>>
>>
>>
>>
>> Scott Thomas
>>
>> Executive Director
>>
>> *PaILS / SPARK*
>>
>> (717) 873-9461
>>
>> scott.thomas at sparkpa.org
>>
>> Stay informed! Join the SPARK-User Email List:
>>
>> https://mail.palibrary.org/mailman/listinfo/spark-users
>>
>> [image: Description: Description: Training | SPARK – Pennsylvania's
>> Statewide Library System] <http://www.palibrary.org/pails/>
>>
>>
>>
>>
>>
>> --
>>
>> Kathy Lussier
>>
>> Project Coordinator
>>
>> Massachusetts Library Network Cooperative
>>
>> (508) 343-0128
>>
>> klussier at masslnc.org
>>
>> Twitter: http://www.twitter.com/kmlussier
>>
>>
>>
>
>
> --
> Kathy Lussier
> Project Coordinator
> Massachusetts Library Network Cooperative
> (508) 343-0128klussier at masslnc.org
> Twitter: http://www.twitter.com/kmlussier
>
>
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