[OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts

Wed Apr 11 15:07:37 EDT 2018

Hi Scott,

You're correct. The penalty alerts do not display in the patron sidebar 
on the search results screen when you are first searching for a patron. 
The alert message on the patron record does appear as does the red 
highlighting used when there is a problem with the record, so the issue 
appears to be confined to penalty alert messages. I would consider that 
to be a bug.

Kathy

On 04/11/2018 03:01 PM, scott.thomas at sparkpa.org wrote:
>
> HI Terran,
>
> It also happens with manually created Alerts. I also just discovered 
> that both the manually created Alert and the Invalid Address alert 
> will appear in the sidebar if, when in a patron record, I toggle the 
> sidebar to display. (Before I had it set to not display.) However, the 
> question remains: why do these two Alerts not appear in the sidebar 
> when I select a patron in Search Results? Our staff would like all 
> Alerts, whether system-created, manually created, or entered from the 
> patron edit screen, to appear in the sidebar under search results. 
> Right now only the alerts enter from the patron edit screen appear there.
>
> Scott
>
> *From:*Open-ils-general 
> [mailto:open-ils-general-bounces at list.georgialibraries.org] *On Behalf 
> Of *Terran McCanna
> *Sent:* Wednesday, April 11, 2018 2:29 PM
> *To:* Evergreen Discussion Group 
> <open-ils-general at list.georgialibraries.org>
> *Subject:* Re: [OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts
>
> Hmm, I'm not getting that "Patron has an invalid address" alert at all 
> - perhaps a configuration difference?
>
> If you add an alert message manually through the Messages tab are you 
> seeing that as soon as you double-click on the account or only after 
> you hit the back button?
>
>
> Terran McCanna
> PINES Program Manager
> Georgia Public Library Service
> 1800 Century Place, Suite 150
> Atlanta, GA 30345
> 404-235-7138
> tmccanna at georgialibraries.org <mailto:tmccanna at georgialibraries.org>
>
> On Wed, Apr 11, 2018 at 2:22 PM, scott.thomas at sparkpa.org 
> <mailto:scott.thomas at sparkpa.org> <scott.thomas at sparkpa.org 
> <mailto:scott.thomas at sparkpa.org>> wrote:
>
>     Hi Terran,
>
>     Please see the attached screen shot. When I first search for me by
>     name and click on my record, only the “Test” alert appears in red.
>     If I double-click to open my record and then use the Back button
>     to go back to the results page, it appears.
>
>     Scott
>
>     *From:*Open-ils-general
>     [mailto:open-ils-general-bounces at list.georgialibraries.org
>     <mailto:open-ils-general-bounces at list.georgialibraries.org>] *On
>     Behalf Of *Terran McCanna
>     *Sent:* Wednesday, April 11, 2018 2:13 PM
>     *To:* Evergreen Discussion Group
>     <open-ils-general at list.georgialibraries.org
>     <mailto:open-ils-general at list.georgialibraries.org>>
>     *Subject:* Re: [OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts
>
>     Are you talking about invalid mailing addresses or invalid email
>     addresses?
>
>     When I'm testing, alerts don't show up until you open the patron
>     record (just clicking on a patron in a search list doesn't show
>     the alerts), however, the name appears in red if there are
>     problems and if the mailing address is invalid then it appears
>     red. If the email address is invalid, the email field is just
>     blank on the summary bar.
>
>
>     Terran McCanna
>     PINES Program Manager
>     Georgia Public Library Service
>     1800 Century Place, Suite 150
>     <https://maps.google.com/?q=1800+Century+Place,+Suite+150++%0D%0AAtlanta,+GA+30345&entry=gmail&source=g>
>     Atlanta, GA 30345
>     404-235-7138
>     tmccanna at georgialibraries.org <mailto:tmccanna at georgialibraries.org>
>
>     On Wed, Apr 11, 2018 at 1:50 PM, Kathy Lussier
>     <klussier at masslnc.org <mailto:klussier at masslnc.org>> wrote:
>
>         Hi Scott,
>
>         I don't see the invalid address in the sidebar at all, even
>         after pressing the Back button. I do get the alert on the Stop
>         Sign screen.
>
>         Kathy
>
>         On 04/11/2018 01:09 PM, scott.thomas at sparkpa.org
>         <mailto:scott.thomas at sparkpa.org> wrote:
>
>             We were wondering why, if a patron has an invalid address,
>             there is nothing to alert you in the left-hand summary
>             column. It turns out such an alert will appear, but only
>             if you go into the patron record and then press the Back
>             button on the PC. Has anyone else seen this?
>
>             Scott
>
>             Scott Thomas
>
>             Executive Director
>
>             *PaILS / SPARK*
>
>             (717) 873-9461
>
>             scott.thomas at sparkpa.org <mailto:scott.thomas at sparkpa.org>
>
>             Stay informed! Join the SPARK-User Email List:
>
>             https://mail.palibrary.org/mailman/listinfo/spark-users
>
>             Description: Description: Training | SPARK –
>             Pennsylvania's Statewide Library System
>             <http://www.palibrary.org/pails/>
>
>         -- 
>
>         Kathy Lussier
>
>         Project Coordinator
>
>         Massachusetts Library Network Cooperative
>
>         (508) 343-0128
>
>         klussier at masslnc.org <mailto:klussier at masslnc.org>
>
>         Twitter: http://www.twitter.com/kmlussier
>

-- 
Kathy Lussier
Project Coordinator
Massachusetts Library Network Cooperative
(508) 343-0128
klussier at masslnc.org
Twitter: http://www.twitter.com/kmlussier

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