[OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts

Wed Apr 11 15:11:18 EDT 2018

Hi Kathy,
   Then off to Launchpad I go. Thank you to you and Terran for helping me work through this.

Scott

From: Open-ils-general [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Kathy Lussier
Sent: Wednesday, April 11, 2018 3:08 PM
To: open-ils-general at list.georgialibraries.org
Subject: Re: [OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts

Hi Scott,

You're correct. The penalty alerts do not display in the patron sidebar on the search results screen when you are first searching for a patron. The alert message on the patron record does appear as does the red highlighting used when there is a problem with the record, so the issue appears to be confined to penalty alert messages. I would consider that to be a bug.

Kathy

On 04/11/2018 03:01 PM, scott.thomas at sparkpa.org<mailto:scott.thomas at sparkpa.org> wrote:
HI Terran,
  It also happens with manually created Alerts. I also just discovered that both the manually created Alert and the Invalid Address alert will appear in the sidebar if, when in a patron record, I toggle the sidebar to display. (Before I had it set to not display.) However, the question remains: why do these two Alerts not appear in the sidebar when I select a patron in Search Results? Our staff would like all Alerts, whether system-created, manually created, or entered from the patron edit screen, to appear in the sidebar under search results. Right now only the alerts enter from the patron edit screen appear there.

Scott

From: Open-ils-general [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Terran McCanna
Sent: Wednesday, April 11, 2018 2:29 PM
To: Evergreen Discussion Group <open-ils-general at list.georgialibraries.org><mailto:open-ils-general at list.georgialibraries.org>
Subject: Re: [OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts

Hmm, I'm not getting that "Patron has an invalid address" alert at all - perhaps a configuration difference?
If you add an alert message manually through the Messages tab are you seeing that as soon as you double-click on the account or only after you hit the back button?

Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
tmccanna at georgialibraries.org<mailto:tmccanna at georgialibraries.org>

On Wed, Apr 11, 2018 at 2:22 PM, scott.thomas at sparkpa.org<mailto:scott.thomas at sparkpa.org> <scott.thomas at sparkpa.org<mailto:scott.thomas at sparkpa.org>> wrote:
Hi Terran,
   Please see the attached screen shot. When I first search for me by name and click on my record, only the “Test” alert appears in red. If I double-click to open my record and then use the Back button to go back to the results page, it appears.

Scott

From: Open-ils-general [mailto:open-ils-general-bounces at list.georgialibraries.org<mailto:open-ils-general-bounces at list.georgialibraries.org>] On Behalf Of Terran McCanna
Sent: Wednesday, April 11, 2018 2:13 PM
To: Evergreen Discussion Group <open-ils-general at list.georgialibraries.org<mailto:open-ils-general at list.georgialibraries.org>>
Subject: Re: [OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts

Are you talking about invalid mailing addresses or invalid email addresses?
When I'm testing, alerts don't show up until you open the patron record (just clicking on a patron in a search list doesn't show the alerts), however, the name appears in red if there are problems and if the mailing address is invalid then it appears red. If the email address is invalid, the email field is just blank on the summary bar.

Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150 <https://maps.google.com/?q=1800+Century+Place,+Suite+150++%0D%0AAtlanta,+GA+30345&entry=gmail&source=g>
Atlanta, GA 30345
404-235-7138
tmccanna at georgialibraries.org<mailto:tmccanna at georgialibraries.org>

On Wed, Apr 11, 2018 at 1:50 PM, Kathy Lussier <klussier at masslnc.org<mailto:klussier at masslnc.org>> wrote:

Hi Scott,

I don't see the invalid address in the sidebar at all, even after pressing the Back button. I do get the alert on the Stop Sign screen.

Kathy

On 04/11/2018 01:09 PM, scott.thomas at sparkpa.org<mailto:scott.thomas at sparkpa.org> wrote:
We were wondering why, if a patron has an invalid address, there is nothing to alert you in the left-hand summary column. It turns out such an alert will appear, but only if you go into the patron record and then press the Back button on the PC. Has anyone else seen this?

Scott

Scott Thomas
Executive Director
PaILS / SPARK
(717) 873-9461
scott.thomas at sparkpa.org<mailto:scott.thomas at sparkpa.org>
Stay informed! Join the SPARK-User Email List:
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--

Kathy Lussier

Project Coordinator

Massachusetts Library Network Cooperative

(508) 343-0128

klussier at masslnc.org<mailto:klussier at masslnc.org>

Twitter: http://www.twitter.com/kmlussier

--

Kathy Lussier

Project Coordinator

Massachusetts Library Network Cooperative

(508) 343-0128

klussier at masslnc.org<mailto:klussier at masslnc.org>

Twitter: http://www.twitter.com/kmlussier
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