[OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts

Wed Apr 11 15:21:38 EDT 2018

Here it is:

https://bugs.launchpad.net/evergreen/+bug/1763152

Thank you again.

Scott

From: Open-ils-general [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Terran McCanna
Sent: Wednesday, April 11, 2018 3:08 PM
To: Evergreen Discussion Group <open-ils-general at list.georgialibraries.org>
Subject: Re: [OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts

Thanks for the tip on the setting!

Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
tmccanna at georgialibraries.org<mailto:tmccanna at georgialibraries.org>

On Wed, Apr 11, 2018 at 2:55 PM, Kathy Lussier <klussier at masslnc.org<mailto:klussier at masslnc.org>> wrote:

Hi,

I wasn't seeing the message either, but I finally figured out how to get it to display. The "Patron has an invalid address" message that Scott sees appears when the "Invalid patron address penalty" Library Setting is enabled. If it's not enabled, then you just see the Address header turn red.

I believe the issue Scott is seeing is related to the toggle that turns the sidebar on and off when accessing the patron record.

Kathy

On 04/11/2018 02:28 PM, Terran McCanna wrote:
Hmm, I'm not getting that "Patron has an invalid address" alert at all - perhaps a configuration difference?
If you add an alert message manually through the Messages tab are you seeing that as soon as you double-click on the account or only after you hit the back button?

Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150 <https://maps.google.com/?q=1800+Century+Place,+Suite+150++%0D%0A++++++++++++++Atlanta,+GA+30345&entry=gmail&source=g>
Atlanta, GA 30345
404-235-7138
tmccanna at georgialibraries.org<mailto:tmccanna at georgialibraries.org>

On Wed, Apr 11, 2018 at 2:22 PM, scott.thomas at sparkpa.org<mailto:scott.thomas at sparkpa.org> <scott.thomas at sparkpa.org<mailto:scott.thomas at sparkpa.org>> wrote:
Hi Terran,
   Please see the attached screen shot. When I first search for me by name and click on my record, only the “Test” alert appears in red. If I double-click to open my record and then use the Back button to go back to the results page, it appears.

Scott

From: Open-ils-general [mailto:open-ils-general-bounces at list.georgialibraries.org<mailto:open-ils-general-bounces at list.georgialibraries.org>] On Behalf Of Terran McCanna
Sent: Wednesday, April 11, 2018 2:13 PM
To: Evergreen Discussion Group <open-ils-general at list.georgialibraries.org<mailto:open-ils-general at list.georgialibraries.org>>
Subject: Re: [OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts

Are you talking about invalid mailing addresses or invalid email addresses?
When I'm testing, alerts don't show up until you open the patron record (just clicking on a patron in a search list doesn't show the alerts), however, the name appears in red if there are problems and if the mailing address is invalid then it appears red. If the email address is invalid, the email field is just blank on the summary bar.

Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150 <https://maps.google.com/?q=1800+Century+Place,+Suite+150++%0D%0AAtlanta,+GA+30345&entry=gmail&source=g>
Atlanta, GA 30345
404-235-7138
tmccanna at georgialibraries.org<mailto:tmccanna at georgialibraries.org>

On Wed, Apr 11, 2018 at 1:50 PM, Kathy Lussier <klussier at masslnc.org<mailto:klussier at masslnc.org>> wrote:

Hi Scott,

I don't see the invalid address in the sidebar at all, even after pressing the Back button. I do get the alert on the Stop Sign screen.

Kathy

On 04/11/2018 01:09 PM, scott.thomas at sparkpa.org<mailto:scott.thomas at sparkpa.org> wrote:
We were wondering why, if a patron has an invalid address, there is nothing to alert you in the left-hand summary column. It turns out such an alert will appear, but only if you go into the patron record and then press the Back button on the PC. Has anyone else seen this?

Scott

Scott Thomas
Executive Director
PaILS / SPARK
(717) 873-9461
scott.thomas at sparkpa.org<mailto:scott.thomas at sparkpa.org>
Stay informed! Join the SPARK-User Email List:
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--

Kathy Lussier

Project Coordinator

Massachusetts Library Network Cooperative

(508) 343-0128

klussier at masslnc.org<mailto:klussier at masslnc.org>

Twitter: http://www.twitter.com/kmlussier

--

Kathy Lussier

Project Coordinator

Massachusetts Library Network Cooperative

(508) 343-0128

klussier at masslnc.org<mailto:klussier at masslnc.org>

Twitter: http://www.twitter.com/kmlussier

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