[OPEN-ILS-GENERAL] online registration and mobile app

Tue Apr 24 12:01:01 EDT 2018

My response on Launchpad.

Definitely something our library, and possibly consortium, would be
interested in. Like Terran the issue of duplication and patrons "gaming"
the system is an issue we would like to avoid. Each library in our
consortium is pretty autonomous and each offers varying levels of online
services so account duplication is something we keep an eye out from.

Also the ability to toggle staff review before account creation would be
nice for those libraries that like to keep a tighter grip on things.

Currently with patron self pre-registration we can set what fields are
required so the issue is not the information we are getting but the
verification of that information. For example, some people do not know
their county, and in our case City, as the zip code covers several
different municipalities.
Thanks,
Jordan Woodard
Aubrey Area Library

On Fri, Apr 20, 2018 at 9:27 AM, Josh Stompro <stomproj at exchange.larl.org>
wrote:

> Our previous ILS (Millennium) had this ability.  The system would give the
> new self registration patron their internal database id number as their
> barcode.  It was equivalent to the current patron pre-registration directly
> creating a patron with no staff review.  And then staff could review the
> new accounts after they were created.  We never really felt comfortable
> with that.  I’m not sure that would really be compatible with our Overdrive
> contract if Overdrive wanted to take issue with it.  Remember radical trust
> from a few years ago, I have a radical trust deficiency.
>
>
>
> Now Overdrive has their own self registration option, which is actually
> not compliant with our contract with them since it would willing give out
> cards to customers that are not in our service area. The most granular
> geographic boundary is by zip code, which cross county boundaries in
> several of our border cities.  So maybe I shouldn’t worry so much about the
> few that might slip through.
>
>
>
> Here is a link to the wishlist bug report for patron self registration
> with immediate access.  It would help if everyone that is interested in
> this feature would add comments about how they would like it to work and/or
> mark the bug as affecting you.
>
> https://bugs.launchpad.net/evergreen/+bug/1663295
>
>
>
> Josh Stompro - LARL IT Director
>
>
>
> *From:* Open-ils-general [mailto:open-ils-general-
> bounces at list.georgialibraries.org] *On Behalf Of *Diane Disbro
> *Sent:* Thursday, April 19, 2018 1:17 PM
> *To:* Evergreen Discussion Group <open-ils-general at list.
> georgialibraries.org>
> *Subject:* Re: [OPEN-ILS-GENERAL] online registration and mobile app
>
>
>
> This is what we will be doing as soon as we get the registration form the
> way I want it.  :) What we REALLY want to be able to do is for patrons to
> register and be given an account number by the ILS. I've been told other
> ILSes (Is that a word?) perform this function.
>
>
> Diane Disbro
>
> Branch Manager/Circulation Coordinator
>
> Union Branch
>
> Scenic Regional Library
>
> 308 Hawthorne Drive
> <https://maps.google.com/?q=308+Hawthorne+Drive+%0D%0A+%0D%0A+%0D%0A+Union,+MO++63084&entry=gmail&source=g>
>
> Union, MO
> <https://maps.google.com/?q=308+Hawthorne+Drive+%0D%0A+%0D%0A+%0D%0A+Union,+MO++63084&entry=gmail&source=g>
>   63084
> <https://maps.google.com/?q=308+Hawthorne+Drive+%0D%0A+%0D%0A+%0D%0A+Union,+MO++63084&entry=gmail&source=g>
>
> (636) 583-3224
>
> ddisbro at scenicregional.org
>
>
>
> On Thu, Apr 19, 2018 at 10:21 AM, Elizabeth Davis <edavis at albright.org>
> wrote:
>
> Shannon
>
>
>
> We use the mailing of the card as address confirmation.  If the mail is
> returned, we update the record.
>
>
>
> Elizabeth
>
>
>
> *From:* Open-ils-general [mailto:open-ils-general-
> bounces at list.georgialibraries.org] *On Behalf Of *Shannon Midyett
> *Sent:* Thursday, April 19, 2018 11:15 AM
> *To:* Evergreen Discussion Group <open-ils-general at list.
> georgialibraries.org>
> *Subject:* Re: [OPEN-ILS-GENERAL] online registration and mobile app
>
>
>
> Elizabeth,
>
>
>
> Do staff confirm address for patrons who receive cards via the online
> registration process?  If so, how do they accomplish this?
>
>
>
> Thanks,
>
> Shannon
>
>
> *Shannon Midyett*
>
> Assistant Director
>
>
>
> [image: logosignature]
>
>
> *Poplar Bluff Municipal Library *318 North Main Street | Poplar Bluff, MO
> 63901
> <https://maps.google.com/?q=318+North+Main+Street+%7C+Poplar+Bluff,+MO+63901&entry=gmail&source=g>
> e: shannon at poplarbluff.org
>
> t: (573) 686 – 8639 | d: (573) 203 - 4676
>
> *website* <http://poplarbluff.org/>* | **newsletter*
> <http://poplarbluff.org/ots_issuu.html>* | **Annual Report*
> <http://poplarbluff.org/annualreport.html>* | **Digital Library*
> <http://poplarbluff.org/downloads.html>
>
> [image: Inline image 1] <http://www.facebook.com/poplarbluffpubliclibrary>
>
>
> [image: Inline image 2] <http://pbpl-genealogy.blogspot.com/>
>
>  
>
> 
>
> **
>
> [image: Inline image 4] <http://pinterest.com/pbmld>
>
> [image: cid:image004.png at 01D3D880.EA9F7A90]
> <http://instagram.com/poplarbluffmunicipallibrary>
>
>
>
> *Poplar Bluff Municipal Library District with its community partners
> provides and promotes equal access to reading, information, cultural and
> intellectual resources.*
>
>
>
>
>
> On Wed, Apr 18, 2018 at 6:05 PM, Elizabeth Davis <edavis at albright.org>
> wrote:
>
> We use the online registration form with a welcome email trigger.  When
> staff process online applications, new card holders get a welcome email
> with their card number so that they can start using online resources. The
> physical card arrives a few days later via snail mail.  It's not instant,
> but it's fairly quick.
>
> Elizabeth Davis
> Head of Digital Services
> Scranton Public Library
> ________________________________________
> From: Open-ils-general [open-ils-general-bounces at list.georgialibraries.org]
> on behalf of Stroup, Meg [MStroup at statelibrary.sc.gov]
> Sent: Wednesday, April 18, 2018 6:29 PM
> To: Evergreen Discussion Group
> Subject: Re: [OPEN-ILS-GENERAL] online registration and mobile app
>
> >> We are interested in online registration that would allow patrons to
> use their accounts instantly to check out online resources. <<
>
> It’s not quite instant, but the South Carolina State Library uses the
> online registration form<http://www.statelibrary.sc.gov/get-library-card>
> to allow almost-but-not-quite instant access to our electronic resources
> (includes things like ebrary and Safari collections).  That was the reason
> we chose to implement the remote registration:  to be able to grant access
> to users across the state as quickly and seamlessly as possible.
> Circulation staff monitor the pending patrons screen and are able to
> approve users quickly.  These users could be routed into an internet-access
> permission group.
>
> I’m not sure if that answers your question, but it’s a workflow that
> functions well for us.
>
>
> Meg Stroup
> SCLENDS Cataloging Coordinator
> 1500 Senate Street, Columbia, SC 29201
> <https://maps.google.com/?q=1500+Senate+Street,+Columbia,+SC+29201+%0D%0A(803&entry=gmail&source=g>
> (803) 737-7736 | mstroup at statelibrary.sc.gov<mailto:mstroup at statelibrary.
> sc.gov>
> [/Users/mstroup/Library/Containers/com.microsoft.
> Outlook/Data/Library/Caches/Signatures/signature_1568321086]<http://www.
> statelibrary.sc.gov/>
> Innovation | Collaboration | Participation
> From: Open-ils-general <open-ils-general-bounces at list.georgialibraries.org>
> on behalf of Diane Disbro <ddisbro at scenicregional.org>
> Reply-To: Evergreen Discussion Group <open-ils-general at list.
> georgialibraries.org>
> Date: Wednesday, April 18, 2018 at 5:49 PM
> To: Evergreen Discussion Group <open-ils-general at list.georgialibraries.org
> >
> Subject: [OPEN-ILS-GENERAL] online registration and mobile app
>
> Good afternoon -
>
> We are interested in online registration that would allow patrons to use
> their accounts instantly to check out online resources. Is that ever going
> to be possible with Evergreen?
>
> We would also like to have a mobile app for our catalog. Will that be
> possible in the future?
>
> Thank you.
> Diane Disbro
> Branch Manager/Circulation Coordinator
> Union Branch
> Scenic Regional Library
> 308 Hawthorne Drive
> <https://maps.google.com/?q=308+Hawthorne+Drive+%0D%0AUnion,+MO+63084&entry=gmail&source=g>
> Union, MO     63084
> <https://maps.google.com/?q=308+Hawthorne+Drive+%0D%0AUnion,+MO+63084&entry=gmail&source=g>
> (636) 583-3224
> ddisbro at scenicregional.org<mailto:ddisbro at scenicregional.org>
>
>
>
>
>

-- 

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Thank You, The Library Staff

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