[OPEN-ILS-GENERAL] online registration and mobile app

Fri Apr 20 10:27:20 EDT 2018

Our previous ILS (Millennium) had this ability.  The system would give the new self registration patron their internal database id number as their barcode.  It was equivalent to the current patron pre-registration directly creating a patron with no staff review.  And then staff could review the new accounts after they were created.  We never really felt comfortable with that.  I’m not sure that would really be compatible with our Overdrive contract if Overdrive wanted to take issue with it.  Remember radical trust from a few years ago, I have a radical trust deficiency.

Now Overdrive has their own self registration option, which is actually not compliant with our contract with them since it would willing give out cards to customers that are not in our service area. The most granular geographic boundary is by zip code, which cross county boundaries in several of our border cities.  So maybe I shouldn’t worry so much about the few that might slip through.

Here is a link to the wishlist bug report for patron self registration with immediate access.  It would help if everyone that is interested in this feature would add comments about how they would like it to work and/or mark the bug as affecting you.
https://bugs.launchpad.net/evergreen/+bug/1663295

Josh Stompro - LARL IT Director

From: Open-ils-general [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Diane Disbro
Sent: Thursday, April 19, 2018 1:17 PM
To: Evergreen Discussion Group <open-ils-general at list.georgialibraries.org>
Subject: Re: [OPEN-ILS-GENERAL] online registration and mobile app

This is what we will be doing as soon as we get the registration form the way I want it.  :) What we REALLY want to be able to do is for patrons to register and be given an account number by the ILS. I've been told other ILSes (Is that a word?) perform this function.

Diane Disbro
Branch Manager/Circulation Coordinator
Union Branch
Scenic Regional Library
308 Hawthorne Drive
Union, MO     63084
(636) 583-3224
ddisbro at scenicregional.org<mailto:ddisbro at scenicregional.org>

On Thu, Apr 19, 2018 at 10:21 AM, Elizabeth Davis <edavis at albright.org<mailto:edavis at albright.org>> wrote:
Shannon

We use the mailing of the card as address confirmation.  If the mail is returned, we update the record.

Elizabeth

From: Open-ils-general [mailto:open-ils-general-bounces at list.georgialibraries.org<mailto:open-ils-general-bounces at list.georgialibraries.org>] On Behalf Of Shannon Midyett
Sent: Thursday, April 19, 2018 11:15 AM
To: Evergreen Discussion Group <open-ils-general at list.georgialibraries.org<mailto:open-ils-general at list.georgialibraries.org>>
Subject: Re: [OPEN-ILS-GENERAL] online registration and mobile app

Elizabeth,

Do staff confirm address for patrons who receive cards via the online registration process?  If so, how do they accomplish this?

Thanks,
Shannon

Shannon Midyett
Assistant Director

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On Wed, Apr 18, 2018 at 6:05 PM, Elizabeth Davis <edavis at albright.org<mailto:edavis at albright.org>> wrote:
We use the online registration form with a welcome email trigger.  When staff process online applications, new card holders get a welcome email with their card number so that they can start using online resources. The physical card arrives a few days later via snail mail.  It's not instant, but it's fairly quick.

Elizabeth Davis
Head of Digital Services
Scranton Public Library
________________________________________
From: Open-ils-general [open-ils-general-bounces at list.georgialibraries.org<mailto:open-ils-general-bounces at list.georgialibraries.org>] on behalf of Stroup, Meg [MStroup at statelibrary.sc.gov<mailto:MStroup at statelibrary.sc.gov>]
Sent: Wednesday, April 18, 2018 6:29 PM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] online registration and mobile app

>> We are interested in online registration that would allow patrons to use their accounts instantly to check out online resources. <<

It’s not quite instant, but the South Carolina State Library uses the online registration form<http://www.statelibrary.sc.gov/get-library-card> to allow almost-but-not-quite instant access to our electronic resources (includes things like ebrary and Safari collections).  That was the reason we chose to implement the remote registration:  to be able to grant access to users across the state as quickly and seamlessly as possible.  Circulation staff monitor the pending patrons screen and are able to approve users quickly.  These users could be routed into an internet-access permission group.

I’m not sure if that answers your question, but it’s a workflow that functions well for us.

Meg Stroup
SCLENDS Cataloging Coordinator
1500 Senate Street, Columbia, SC 29201<https://maps.google.com/?q=1500+Senate+Street,+Columbia,+SC+29201+%0D%0A(803&entry=gmail&source=g>
(803) 737-7736 | mstroup at statelibrary.sc.gov<mailto:mstroup at statelibrary.sc.gov><mailto:mstroup at statelibrary.sc.gov<mailto:mstroup at statelibrary.sc.gov>>
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Innovation | Collaboration | Participation
From: Open-ils-general <open-ils-general-bounces at list.georgialibraries.org<mailto:open-ils-general-bounces at list.georgialibraries.org>> on behalf of Diane Disbro <ddisbro at scenicregional.org<mailto:ddisbro at scenicregional.org>>
Reply-To: Evergreen Discussion Group <open-ils-general at list.georgialibraries.org<mailto:open-ils-general at list.georgialibraries.org>>
Date: Wednesday, April 18, 2018 at 5:49 PM
To: Evergreen Discussion Group <open-ils-general at list.georgialibraries.org<mailto:open-ils-general at list.georgialibraries.org>>
Subject: [OPEN-ILS-GENERAL] online registration and mobile app

Good afternoon -

We are interested in online registration that would allow patrons to use their accounts instantly to check out online resources. Is that ever going to be possible with Evergreen?

We would also like to have a mobile app for our catalog. Will that be possible in the future?

Thank you.
Diane Disbro
Branch Manager/Circulation Coordinator
Union Branch
Scenic Regional Library
308 Hawthorne Drive<https://maps.google.com/?q=308+Hawthorne+Drive+%0D%0AUnion,+MO+63084&entry=gmail&source=g>
Union, MO     63084<https://maps.google.com/?q=308+Hawthorne+Drive+%0D%0AUnion,+MO+63084&entry=gmail&source=g>
(636) 583-3224
ddisbro at scenicregional.org<mailto:ddisbro at scenicregional.org><mailto:ddisbro at scenicregional.org<mailto:ddisbro at scenicregional.org>>

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