[OPEN-ILS-GENERAL] Slowness and Search failures

[Beth Longwell]

Chris,

Thanks for the suggestions. I checked and our max_stanza_size is set to 2
million or 2000000. Can you confirm that your change was to 20 million or
20000000 as your email specified?

As a part of the upgrade all our records were reingested so we should be
good on that front.

Beth

On Wed, Dec 19, 2018 at 4:01 PM Chris Burton <cburton at nflibrary.ca> wrote:

> I ran across an issue like this just recently.
> The ejabberd settings around line 125 with max_stanza_size was too small.
> Equinox helped me out and we quadrupled it to 20000000.
> This does require a restart of ejabberd, opensrf and apache though.
>
> Ejabberd is the XMPP server that communicates searches with opensrf
> processes.
>
>
> Another possibility is that your database requires a reingest to reindex
> all the records in the system.
>
> Others may have more suggestions as we just started using Evergreen last
> year
>
> On Wed, 19 Dec 2018 at 16:43, Beth Longwell <blongwel at eou.edu> wrote:
>
>> Evergreen libraries,
>>
>> We recently upgraded to 3.1.7 from 2.11. Before the upgrade we were
>> experiencing slowness and failed searches even for known items in the
>> catalog. We thought with the upgrade that this would go away but it has
>> not. So far, most of the slowness seems to be on keyword searches but we
>> are having the libraries track when the problem occurs and the search
>> details so we will have more information.
>>
>> Have any of you experienced something similar?  Any ideas on what we can
>> do?
>>
>> There are 74 libraries in our consortium, many of them small. We have two
>> application servers and have not seen any indications of load problems.
>>
>> Thanks in advance for any help,
>>
>> Beth Ross
>> Systems Manager
>> Sage Library System
>>
>>
>>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://libmail.georgialibraries.org/pipermail/open-ils-general/attachments/20181220/9c47e4cc/attachment.html>