[OPEN-ILS-GENERAL] Slowness and Search failures

[Chris Burton]

Yes. That was copied from the config. Ours was 1/4 of that at 5mil which
was causing issues.
Equinox suggested the change as it would crash our OpenSRF services every
once in a while

On Thu, 20 Dec 2018 at 11:56, Beth Longwell <blongwel at eou.edu> wrote:

> Chris,
>
> Thanks for the suggestions. I checked and our max_stanza_size is set to 2
> million or 2000000. Can you confirm that your change was to 20 million or
> 20000000 as your email specified?
>
> As a part of the upgrade all our records were reingested so we should be
> good on that front.
>
> Beth
>
> On Wed, Dec 19, 2018 at 4:01 PM Chris Burton <cburton at nflibrary.ca> wrote:
>
>> I ran across an issue like this just recently.
>> The ejabberd settings around line 125 with max_stanza_size was too small.
>> Equinox helped me out and we quadrupled it to 20000000.
>> This does require a restart of ejabberd, opensrf and apache though.
>>
>> Ejabberd is the XMPP server that communicates searches with opensrf
>> processes.
>>
>>
>> Another possibility is that your database requires a reingest to reindex
>> all the records in the system.
>>
>> Others may have more suggestions as we just started using Evergreen last
>> year
>>
>> On Wed, 19 Dec 2018 at 16:43, Beth Longwell <blongwel at eou.edu> wrote:
>>
>>> Evergreen libraries,
>>>
>>> We recently upgraded to 3.1.7 from 2.11. Before the upgrade we were
>>> experiencing slowness and failed searches even for known items in the
>>> catalog. We thought with the upgrade that this would go away but it has
>>> not. So far, most of the slowness seems to be on keyword searches but we
>>> are having the libraries track when the problem occurs and the search
>>> details so we will have more information.
>>>
>>> Have any of you experienced something similar?  Any ideas on what we can
>>> do?
>>>
>>> There are 74 libraries in our consortium, many of them small. We have
>>> two application servers and have not seen any indications of load problems.
>>>
>>> Thanks in advance for any help,
>>>
>>> Beth Ross
>>> Systems Manager
>>> Sage Library System
>>>
>>>
>>>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://libmail.georgialibraries.org/pipermail/open-ils-general/attachments/20181220/77ac98e3/attachment.html>