[OPEN-ILS-GENERAL] Billing notices

[Remington Steed]

Hi Jennifer,

It seems you have a granularity of "Weekly" for this trigger.  Do you have
a cron job setup for "action_trigger_runner.pl --run-pending
--granularity=Weekly" ?  If you run that script without a "--granularity"
specific, I believe it will only run triggers with a blank granularity
value.

Regarding repeated events, take a look at the “Event Repeatability Delay”
field on the Action Trigger Event Definition:

*http://docs.evergreen-ils.org/3.0/_notifications_action_triggers.html
<http://docs.evergreen-ils.org/3.0/_notifications_action_triggers.html>*

The docs say “Allows events to be repeated after this delay interval”,
which is not very detailed, but sounds like it would help. I recall someone
saying it's important to have the correct combination of repeatability and
"Max Event Validity Delay".

Remington

--
Remington Steed
Electronic Resources Specialist
Hekman Library, Calvin College
http://library.calvin.edu/



*From:* Open-ils-general [mailto:
open-ils-general-bounces at list.georgialibraries.org] *On Behalf Of *Walz,
Jennifer
*Sent:* Thursday, February 01, 2018 7:16 PM
*To:* Evergreen Discussion Group <open-ils-general at list.georgialibraries.org
>
*Subject:* [OPEN-ILS-GENERAL] Billing notices



All –



  I think we are having trouble with our ‘billing’ notice.   I am not sure
we have it set correctly with the right trigger and so forth.  Patrons do
not seem to be getting these, even when we think the conditions have been
met.



What we want is for when a patron goes past the $5.00 limit in total amount
owed, to be sent a notice saying that.   And also telling them that their
ability to check out is now prevented.    In addition, we would like this
to REPEAT every week (can we set it smaller?) until it is paid down below
that limit.   Is this possible?



  What we have set now is this:

  What are the correct hooks, processing delay, validators, and granularity
that we do want to set?    Am I missing something?  What other settings do
we need?



Thanks!


Jennifer

--------------------------------------------------
Jennifer Walz, MLS - Head of ILS Financial Services
Kinlaw Library  - Asbury University
1 Macklem Drive, Wilmore, KY 40390
859-858-3511 ext. 2269
jlwalz at asbury.edu
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://libmail.georgialibraries.org/pipermail/open-ils-general/attachments/20180202/aaf6bf43/attachment.html>