[OPEN-ILS-GENERAL] Evergreen Search function

[Chazya Sinkamba]

Please note my responses under the questions. Thank you for the assistance.

-----Original Message-----
From: Open-ils-general
[mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of
Jason Stephenson
Sent: Monday, June 25, 2018 8:23 PM
To: open-ils-general at list.georgialibraries.org
Subject: Re: [OPEN-ILS-GENERAL] Evergreen Search function

Hello, Chazya.

I will ask/answer specific points in the quoted text below.

On 06/25/2018 04:29 AM, Chazya Sinkamba wrote:
> Hello,
> 
> I am new to evergreen, I have set up a test server with a few thousand 
> titles imported from our old ILS. My problem is when in the web 
> interface, a user is able to find titles by barcode in the advanced 
> search tab, but nothing shows up when searching by keyword.

How did you import these titles into Evergreen? Did you disable any database
triggers during the import? 

I do not remember disabling any triggers, I made sql scripts based on the eg
database schema, as I could not get the old ILS (Destiny Resource Manager
(v8.5 (rc8) - 07/08/2008)) to export in a form that was suitable for direct
batch import into evergreen.


> 
> Further,browsing the catalog brings a list of titles, but clicking on 
> them results in a ‘internal server error’  response. However, if I 
> click on a title that comes up as a result of a barcode search, 
> information comes up as expected.

You should be able to start with the Apache error logs for the time that the
error occurred.  There will usually be a message pointing to the actual
error that occurred in the back end.  There will also be many less useful
messages.

See below 

> 
> I am running the 2.11 version of evergreen, and 2.4.2 version of 
> opensrf on Ubuntu 16.04 LTS.

I recommend switching to the latest 3.0 version of both Evergreen and
OpenSRF.  The versions you are using are no longer supported by the
community, not even for security updates.

I just installed the 3.0 version. The problem still persists, but instead of
the ‘internal server error messages’, I am being redirected to the ‘nothing
found for your search’ page and being asked to refine my search.  

> 
> Has anyone else experienced this? Would anyone have an explanation for 
> this behaviour?

I've experienced many similar problems when setting up test and development
environments for Evergreen.  It almost always comes down to something that I
did wrong or skipped during the installation process, or a bug in some
experimental code that I am testing.  Less often, it is a bona fide bug in
Evergreen or OpenSRF.

So many different things can lead to internal server errors with Apache and
Evergreen that we cannot begin to speculate without more information.

Hope that helps, and please share more information so we can help.

Cheers,
Jason