[OPEN-ILS-GENERAL] Billing notices?

[Terran McCanna]

Hi Jennifer,

These are the notices we send out:
https://pines.georgialibraries.org/dokuwiki/doku.php?id=circ:notification-wording

We do not send any notices when a patron hits a total bill amount
threshold.

There is an an action trigger hook for penalty.PATRON_EXCEEDS_FINES but I
have not tested it to see if it will work for what you want to do.

Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
tmccanna at georgialibraries.org


On Tue, Mar 13, 2018 at 9:58 AM, Walz, Jennifer <jlwalz at asbury.edu> wrote:

> All –
>
>
>
> So far I have received no response from anyone regarding billings.    Are
> you telling me that NO LIBRARY out in Evergreen land ever sends out a bill
> to their patrons?
>
>
>
>   Surely this is not true.    And then, if you DO send out a notice, what
> form does it take and how do you do it from Evergreen?     What is the
> trigger?   What is the notice language like?   What is the frequency?
> WHEN does it escalate to a collections agency?     How do you handle that
> with a notification?
>
>
>
> I have had at least 2 other people contact me to ask how this is done.
> Surely there is a need for this out there.
>
>
>
> Can anyone help?
>
>
>
> Thanks!
>
>
>
> Jennifer
>
> --------------------------------------------------
> Jennifer Walz, MLS - Head of Research & Distance Services
> Kinlaw Library -  *Asbury University*
> One Macklem Drive, Wilmore, KY 40390
> 859-858-3511 ext. 2269 <(859)%20858-3511>
> jlwalz at asbury.edu
>
>
>
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