[OPEN-ILS-GENERAL] discouraged

[Rogan Hamby]

And I'd like to caution people about creating boundaries between parts of
the community.  I know that the technical and front line staff seem to
often speak different languages.  I worked on the front line of libraries
for two decades including as a circulation and reference manager as well as
systems librarian.  I now mostly do technical work.  Many of the
programmers have a very deep understanding of how libraries work.  They may
not know specific workflows but some have worked with libraries their
entire career and know a lot even if they've never brought the book drop in
on a cold morning (I don't miss that part at all).  The developers I've
gotten to know well in the community over the years love libraries and have
made them their career.  Those gaps should be bridged as much as possible
as it really is one community.


Rogan Hamby, MLIS

Data and Project Analyst

Equinox Open Library Initiative

phone:  1-877-OPEN-ILS (673-6457)

email:  rogan at EquinoxInitiative.org
web:  http://EquinoxInitiative.org

On Tue, Mar 20, 2018 at 9:10 AM, Terran McCanna <
tmccanna at georgialibraries.org> wrote:

> I agree that this list is a good venue to discuss problems, solutions, and
> workarounds, but want to stress that any bugs that are identified need to
> be put into launchpad with as much detail as possible.
>
> Terran McCanna
> PINES Program Manager
> Georgia Public Library Service
> 1800 Century Place, Suite 150
> <https://maps.google.com/?q=1800+Century+Place,+Suite+150++Atlanta,+GA+30345&entry=gmail&source=g>
> Atlanta, GA 30345
> <https://maps.google.com/?q=1800+Century+Place,+Suite+150++Atlanta,+GA+30345&entry=gmail&source=g>
> 404-235-7138 <(404)%20235-7138>
> tmccanna at georgialibraries.org
>
>
> On Tue, Mar 20, 2018 at 8:14 AM, scott.thomas at sparkpa.org <
> scott.thomas at sparkpa.org> wrote:
>
>> Hi Diane,
>>
>>    I agree completely. I only use IRC to attend the Evergreen Oversight
>> Board Meeting because that is the venue of choice for those meetings.
>> Otherwise, I avoid it. I find it to be difficult to use, and it seems to
>> lean more towards the programmer side of things. Launchpad, while a great
>> tool, is similarly geared for the programming community.
>>
>>    For library-speak, this list seems to be the best place. Now that we
>> know there is an audience who wants to discuss Web Client issues in
>> library-speak, our consortium will share more of its discoveries and issues
>> here.
>>
>>
>> Scott
>>
>>
>>
>>
>>
>>
>>
>> *From:* Open-ils-general [mailto:open-ils-general-bounc
>> es at list.georgialibraries.org] *On Behalf Of *Diane Disbro
>> *Sent:* Monday, March 19, 2018 9:43 PM
>> *To:* Evergreen Discussion Group <open-ils-general at list.georgia
>> libraries.org>
>> *Subject:* Re: [OPEN-ILS-GENERAL] discouraged
>>
>>
>>
>> Absolutely. If I only complained at my library and never sent a help desk
>> ticket to the IT department, it would be my own fault if nothing got fixed.
>>
>>
>>
>> There are, however, two sets of people working with Evergreen. The
>> programmers and the end users. And we speak two different languages. I have
>> looked at the IRC and it is programmer-speak, not library-speak.  I would
>> like more communication with end users in library-speak.
>>
>>
>>
>> Thanks for listening.
>>
>>
>> Diane Disbro
>>
>> Branch Manager/Circulation Coordinator
>>
>> Union Branch
>>
>> Scenic Regional Library
>>
>> 308 Hawthorne Drive
>> <https://maps.google.com/?q=308+Hawthorne+Drive+%0D%0A+%0D%0A+%0D%0A+Union,+MO++63084&entry=gmail&source=g>
>>
>> Union, MO
>> <https://maps.google.com/?q=308+Hawthorne+Drive+%0D%0A+%0D%0A+%0D%0A+Union,+MO++63084&entry=gmail&source=g>
>>
>> <https://maps.google.com/?q=308+Hawthorne+Drive+%0D%0A+%0D%0A+%0D%0A+Union,+MO++%C2%A0+%C2%A0++63084&entry=gmail&source=g>
>> 63084
>> <https://maps.google.com/?q=308+Hawthorne+Drive+%0D%0A+%0D%0A+%0D%0A+Union,+MO++63084&entry=gmail&source=g>
>>
>> (636) 583-3224
>>
>>
>>
>> On Mon, Mar 19, 2018 at 11:41 AM, Jason Stephenson <jason at sigio.com>
>> wrote:
>>
>> On 03/19/2018 11:55 AM, scott.thomas at sparkpa.org wrote:
>> > Jason,
>> >    I agree Launchpad is a great tool, but I, for one, would like to see
>> more discussion about bugs and Webby issues on this list. I often have
>> trouble finding bugs in Launchpad so I feel sheepish about creating new
>> ones there without first discussing it with others with more expertise, and
>> this seems like a good place to do that.
>>
>> And I am not trying to stop people from discussing bugs on this or any
>> other list. I think that's fine, too.
>>
>> It's just that Launchpad is the official record of the known bugs and
>> feature requests, so if it is not on Launchpad, it is not on the RADAR.
>>
>> I hear that IRC is also a good place to discuss bugs or other issues. :)
>>
>> >
>> > Scott
>>
>>
>>
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://libmail.georgialibraries.org/pipermail/open-ils-general/attachments/20180320/262a2a8b/attachment.html>