[OPEN-ILS-GENERAL] Launchpad "Importance": How Determined?

[Kathy Lussier]

Hi Scott,

We have a page on the wiki that defines the different levels of 
importance - https://wiki.evergreen-ils.org/doku.php?id=dev:bug_wrangler:faq

It's a fairly subjective determination on the part of the person who 
sets importance for a bug. Anyone who has been added to the Evergreen 
Launchpad bug wranglers group can set the importance.

With the web client bugs, we have also been using high for those web 
client bugs that libraries see as showstoppers from being able to use 
the web client in production. Sometimes, they start out as Medium, but 
an Evergreen site that sees at as a barrier to adopting the web client 
may bump it up a little higher.

Kathy


On 03/26/2018 12:43 PM, scott.thomas at sparkpa.org wrote:
>
> Hi,
>
>    We ran into this bug today: 
> https://bugs.launchpad.net/evergreen/+bug/1735539 
> <https://bugs.launchpad.net/evergreen/+bug/1735539>. It says “This bug 
> affects you and 13 other people” which is high in the scheme of thing, 
> but it has an importance of Medium. How is Importance determined? In 
> this case the bug has a workaround. Does that get factored in?
>
> Scott
>
> Scott Thomas
>
> Executive Director
>
> *PaILS / SPARK*
>
> (717) 873-9461
>
> scott.thomas at sparkpa.org <mailto:scott.thomas at sparkpa.org>
>
> Stay informed! Join the SPARK-User Email List:
>
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>
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>

-- 
Kathy Lussier
Project Coordinator
Massachusetts Library Network Cooperative
(508) 343-0128
klussier at masslnc.org
Twitter: http://www.twitter.com/kmlussier

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