[OPEN-ILS-GENERAL] Launchpad "Importance": How Determined?

[scott.thomas at sparkpa.org]

Hi Kathy,
    This is very helpful.

Thank you,
Scott

Sent from my iPhone

On Mar 26, 2018, at 12:54 PM, Kathy Lussier <klussier at masslnc.org<mailto:klussier at masslnc.org>> wrote:


Hi Scott,

We have a page on the wiki that defines the different levels of importance - https://wiki.evergreen-ils.org/doku.php?id=dev:bug_wrangler:faq

It's a fairly subjective determination on the part of the person who sets importance for a bug. Anyone who has been added to the Evergreen Launchpad bug wranglers group can set the importance.

With the web client bugs, we have also been using high for those web client bugs that libraries see as showstoppers from being able to use the web client in production. Sometimes, they start out as Medium, but an Evergreen site that sees at as a barrier to adopting the web client may bump it up a little higher.

Kathy

On 03/26/2018 12:43 PM, scott.thomas at sparkpa.org<mailto:scott.thomas at sparkpa.org> wrote:
Hi,
   We ran into this bug today: https://bugs.launchpad.net/evergreen/+bug/1735539. It says “This bug affects you and 13 other people” which is high in the scheme of thing, but it has an importance of Medium. How is Importance determined? In this case the bug has a workaround. Does that get factored in?

Scott


Scott Thomas
Executive Director
PaILS / SPARK
(717) 873-9461
scott.thomas at sparkpa.org<mailto:scott.thomas at sparkpa.org>
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--
Kathy Lussier
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Massachusetts Library Network Cooperative
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klussier at masslnc.org<mailto:klussier at masslnc.org>
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