[OPEN-ILS-GENERAL] Epson TM-T88IV and USB Compatibility?

[Keith Haun]

Hey everyone,

I'm having an issue trying to get an Epson TM-T88IV set up on one of our
new computers to scan barcodes for PINES materials. Near as I can tell the
drivers and such are installed fine, it detects and everything, but
attempting to print anything inevitably results in an error of some kind or
another. Going through the Windows troubleshooter, it says that "EPSON USB
Controller for TM/BA/EU Printers is an older USB device and might not work
with USB 3.0. Plug the device into an available USB 2.0 port."
Unfortunately, the computer I'm working with *only* has USB 3.0 ports... I
tried it on all of the machine's USB ports just to be sure, but without any
success.

Has anyone else come across this? Is there a way to bypass this somehow in
the software? I'm going to need to get this set up on several new computers
with the same setup and I don't relish the thought of having to find USB
2.0/3.0 hubs or converters just for this. Any advice or thoughts would be
very appreciated. Thanks!

-- 

Keith Haun,

Technical Support Librarian, GLASS Atlanta

------------------------------

Georgia Libraries for Accessible Statewide Services

Georgia Public Library Service

55 Park Place NE Ste. 300 Atlanta, Ga 30303

(470) 512-1391 | khaun at georgialibraries.org

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