[OPEN-ILS-GENERAL] Epson TM-T88IV and USB Compatibility?

[Bill Ott]

I know we're using them and I don't recall any specific port issues on 
machines with 3.0 ports.

Seems like long ago we needed to change the default USB settings in the 
printer. The following describes how to make these changes, and I'll 
note below the specific changes we've made.

https://www.posdata.eu/downloadable/download/sample/sample_id/277/


The menu options needed are:

3: Customize Value Settings

11: USB Interface Settings

1: Class

2: Printer Class

0: Exit


On 10/26/18 10:38 AM, Keith Haun wrote:
> Hey everyone,
>
> I'm having an issue trying to get an Epson TM-T88IV set up on one of 
> our new computers to scan barcodes for PINES materials. Near as I can 
> tell the drivers and such are installed fine, it detects and 
> everything, but attempting to print anything inevitably results in an 
> error of some kind or another. Going through the Windows 
> troubleshooter, it says that "EPSON USB Controller for TM/BA/EU 
> Printers is an older USB device and might not work with USB 3.0. Plug 
> the device into an available USB 2.0 port." Unfortunately, the 
> computer I'm working with *only* has USB 3.0 ports... I tried it on 
> all of the machine's USB ports just to be sure, but without any success.
>
> Has anyone else come across this? Is there a way to bypass this 
> somehow in the software? I'm going to need to get this set up on 
> several new computers with the same setup and I don't relish the 
> thought of having to find USB 2.0/3.0 hubs or converters just for 
> this. Any advice or thoughts would be very appreciated. Thanks!
>
> -- 
>
> 	
>
> Keith Haun,
>
> Technical Support Librarian, GLASS Atlanta
>
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>
> Georgia Libraries for Accessible Statewide Services
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> Georgia Public Library Service
>
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>
> (470) 512-1391| khaun at georgialibraries.org 
> <mailto:khaun at georgialibraries.org>
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