[OPEN-ILS-GENERAL] Password Reset Action Trigger Frequency

[Jason Stephenson]

Thanks for sharing the screen shot, Eva.

We have similar language that instructs the patron to check with their
home library if they don't get the email in half an hour.

Jason

On 12/19/19 6:39 PM, Cerninakova Eva wrote:
> We are runnig the password reset request trigger every five minutes,
> however, to avoid patrons confusion, we have added the information to
> catalog, that they get email within five minutes (see  the attached file).
> 
> Eva
> 
> 
> 
> 
> 
> ---
> Mgr. Eva Cerniňáková
> cernin at jabok.cz <mailto:cernin at jabok.cz>
> Tel. +420 211 222 409
> 
> Knihovna Jabok
> http:/knihovna.jabok.cz <http://knihovna.jabok.cz>
> Tel.  +420 211 222 410
> Jabok - Vyšší odborná škola sociálně pedagogická a teologická
> Salmovská 8, 120 00 Praha 2
> 
> 
> 
> pá 20. 12. 2019 v 0:04 odesílatel Terran McCanna
> <tmccanna at georgialibraries.org <mailto:tmccanna at georgialibraries.org>>
> napsal:
> 
>     We're running this every minute (also on its own granularity). It's
>     usually less than 100 requests per day.
> 
>     	
> 
>     Terran McCanna, PINES Program Manager
> 
>     ------------------------------------------------------------------------
> 
>     Georgia Public Library Service | University System of Georgia
> 
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>     (404) 235-7138| tmccanna at georgialibraries.org
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> 
>     On Thu, Dec 19, 2019 at 5:48 PM Jason Stephenson <jason at sigio.com
>     <mailto:jason at sigio.com>> wrote:
> 
>         Hi, all.
> 
>         We've had some comments from staff and patrons about how long it
>         takes
>         for password reset emails to be sent.  We're currently running the
>         action trigger for this with its own granularity once every 5
>         minutes.
> 
>         I'm writing to ask what frequency other sites run this trigger.
> 
>         We're thinking of running it once per minute.
> 
>         Cheers,
>         Jason
>