[OPEN-ILS-GENERAL] Password Reset Action Trigger Frequency

Cerninakova Eva cernin at jabok.cz
Fri Dec 20 04:39:59 EST 2019


 That's a very good point, Jason. Thanks for the inspiration ;-)
Eva





---
Mgr. Eva Cerniňáková
cernin at jabok.cz
Tel. +420 211 222 409

Knihovna Jabok
http:/knihovna.jabok.cz
Tel.  +420 211 222 410
Jabok - Vyšší odborná škola sociálně pedagogická a teologická
Salmovská 8, 120 00 Praha 2



pá 20. 12. 2019 v 2:09 odesílatel Jason Stephenson <jason at sigio.com> napsal:

> Thanks for sharing the screen shot, Eva.
>
> We have similar language that instructs the patron to check with their
> home library if they don't get the email in half an hour.
>
> Jason
>
> On 12/19/19 6:39 PM, Cerninakova Eva wrote:
> > We are runnig the password reset request trigger every five minutes,
> > however, to avoid patrons confusion, we have added the information to
> > catalog, that they get email within five minutes (see  the attached
> file).
> >
> > Eva
> >
> >
> >
> >
> >
> > ---
> > Mgr. Eva Cerniňáková
> > cernin at jabok.cz <mailto:cernin at jabok.cz>
> > Tel. +420 211 222 409
> >
> > Knihovna Jabok
> > http:/knihovna.jabok.cz <http://knihovna.jabok.cz>
> > Tel.  +420 211 222 410
> > Jabok - Vyšší odborná škola sociálně pedagogická a teologická
> > Salmovská 8, 120 00 Praha 2
> >
> >
> >
> > pá 20. 12. 2019 v 0:04 odesílatel Terran McCanna
> > <tmccanna at georgialibraries.org <mailto:tmccanna at georgialibraries.org>>
> > napsal:
> >
> >     We're running this every minute (also on its own granularity). It's
> >     usually less than 100 requests per day.
> >
> >
> >
> >     Terran McCanna, PINES Program Manager
> >
> >
>  ------------------------------------------------------------------------
> >
> >     Georgia Public Library Service | University System of Georgia
> >
> >     2872 Woodcock Blvd, Suite 250 l Atlanta, GA 30341
> >
> >     (404) 235-7138| tmccanna at georgialibraries.org
> >     <mailto:tmccanna at georgialibraries.org>
> >
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> >
> >
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> >
> >
> >
> >     On Thu, Dec 19, 2019 at 5:48 PM Jason Stephenson <jason at sigio.com
> >     <mailto:jason at sigio.com>> wrote:
> >
> >         Hi, all.
> >
> >         We've had some comments from staff and patrons about how long it
> >         takes
> >         for password reset emails to be sent.  We're currently running
> the
> >         action trigger for this with its own granularity once every 5
> >         minutes.
> >
> >         I'm writing to ask what frequency other sites run this trigger.
> >
> >         We're thinking of running it once per minute.
> >
> >         Cheers,
> >         Jason
> >
>
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