[OPEN-ILS-GENERAL] New test VM - Staff login

[Charlotte McClellan]

Hi Ben,

It turned out the problem was with the websockets configuration. 

I was not able to get OpenSRF 3.1.0 to install on Ubuntu 16.04 LTS but I was able to get it to install on Ubuntu 18.04 but I was then unable to install Evergreen 3.2.4 on Ubuntu 18.04. So I ended up going back to Ubuntu 16.04 and OpenSR 3.0.2 and Evergreen 3.2.4 both of which did install without errors.

Thanks,
Charlotte

-----Original Message-----
From: Open-ils-general <open-ils-general-bounces at list.georgialibraries.org> On Behalf Of Ben Shum
Sent: Friday, March 22, 2019 10:28 PM
To: Evergreen Discussion Group <open-ils-general at list.georgialibraries.org>
Subject: Re: [OPEN-ILS-GENERAL] New test VM - Staff login

Yes, what Jane suggests is a good start.  Basically the web client on your test server is unable to connect with the expected Websockets running off port 7682.

Something to keep in mind since you said OpenSRF 3.0.2... this step for websockets with OpenSRF is not actually optional if you want to use the web client.

http://evergreen-ils.org/documentation/install/OpenSRF/README_3_0_2.html#_optional_websockets_installation_instructions

In OpenSRF 3.1.0, these steps are no longer marked optional and there's in fact other suggestions for that series.  For Evergreen 3.2, it'll work with the older OpenSRF, but honestly the newest OpenSRF is usually pretty good to be on.

Hope this helps too.

-- Ben

On Fri, Mar 22, 2019 at 10:21 PM Jane Sandberg <sandbej at linnbenton.edu> wrote:
>
> Hi Charlotte,
>
> If you open your browser console while attempting to log in, there are 
> some error messages having to do with websockets.
>
> Jeff's instructions here might help you with your troubleshooting:
> http://irc.evergreen-ils.org/evergreen/2018-08-21#i_373522
>
> And maybe others who are more familiar with this error can chime in.
>
> Hope this gets you started!
>
>    -Jane
>
> On Fri, Mar 22, 2019 at 7:12 PM Charlotte McClellan 
> <charlotte.mcclellan at uwo.ca> wrote:
> >
> > Hi,
> >
> >
> >
> > I work at the library school at Western University in London, Ontario. One of our instructors asked for a Evergreen installation that he could use for his course on Library automation this summer.
> >
> >
> >
> > I have created a VM running Ubuntu 16.04 LTS, OpenSRF 3.0.2 and Evergreen 3.2.4.
> >
> >
> >
> > The test at the end of the installation instructions succeeded and the Evergreen ILS loads at https://evergreen.fims.uwo.ca with the sample database. The public side of the system seems to be working without any problems. I can do searches and login as a patron.
> >
> >
> >
> > The issue is that I can’t get into the staff function at https://evergreen.fims.uwo.ca/eg/staff I don’t get any error messages or response.
> >
> >
> >
> > I am assuming that the ‘egadmin’ account I created during the install process should work? I also tried some of the staff accounts from the sample database with no luck.
> >
> > I have installed the JRE and the Hatch client and have tried both Chrome and Firefox.
> >
> >
> >
> > Does any one have any suggestions about what might be wrong or if there is a log file I should be looking at?
> >
> >
> >
> > Thanks,
> >
> > Charlotte
>
>
>
> --
> Jane Sandberg
> Electronic Resources Librarian
> Linn-Benton Community College
> sandbej at linnbenton.edu / 541-917-4655
> Pronouns: she/her/hers



--
Benjamin Shum
Evergreener