[OPEN-ILS-GENERAL] Problem loading report inteface

[Boyer, Jason A]

Hi Eva, I and a couple other folks have run into this same issue recently. In the end you're at least required to use the Clear Cache and Hard Reload option in Chrome. If that doesn't fix it alone you'll need to make sure that the layout of the 2 fm_IDL.xml files (/openils/conf/ and /openils/var/web/reports/) are the same. I don't know if (or how) both end up being localized so that may or may not be an issue to be aware of. After they match you may need to restart some services and re-run autogen.sh just in case. After all of that, do a hard reload again in Chrome on the reporter page and it should finally let you get back to it.

Jason


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Jason Boyer

Indiana State Library

315 W. Ohio St.

Indianapolis, IN 46202

http://library.in.gov/

________________________________
From: Open-ils-general <open-ils-general-bounces at list.georgialibraries.org> on behalf of Cerninakova Eva <cernin at jabok.cz>
Sent: Friday, May 24, 2019 8:07 AM
To: Evergreen Discussion Group
Subject: [OPEN-ILS-GENERAL] Problem loading report inteface

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Hi,

I wonted to test some  localization bugs and problems  related to reports using our  Evergreen test server environment (3.3.0, Czech localization). However, I came across a problem, that the web client report interface can be loaded only partially (see the attachment) and templates search and folder links don't work at all (in production environment using Evergreen 3.1.4 the report interface is loaded normally  - there are, however, other problems that I just wanted to test).
I compared the report interface with Blake's sandbox - everything works fine there.

I'm not sure if it's a localization problem or if it can be caused by some specific settings.

Don't you have an experience with similar behavior of reporter interface (or idea, what could cause the problem)?

Thank you in advance for any hint.
Eva


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Mgr. Eva Cerniňáková
cernin at jabok.cz<mailto:cernin at jabok.cz>
Tel. +420 211 222 409

Knihovna Jabok
http:/knihovna.jabok.cz<http://knihovna.jabok.cz>
Tel.  +420 211 222 410
Jabok - Vyšší odborná škola sociálně pedagogická a teologická
Salmovská 8, 120 00 Praha 2

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