[OPEN-ILS-GENERAL] Patron Visible Notes
Jason Etheridge
jason at equinoxinitiative.org
Fri Feb 28 16:02:57 EST 2020
> Does anyone know if there is a limit or a setting that indicates how many are seen?
I don't think so, but the notes you see in the staff client (under
Other -> Notes) are not quite the same thing that a patron sees in the
OPAC. The ones in the staff client exist in a table called
actor.usr_note. The ones in the OPAC exist in a table called
actor.usr_message. There's a trigger that will copy entries from
usr_note to usr_message for notes flagged as Patron Visible (or "pub"
in the database). Patrons can delete their entries and the original
entries in usr_note would remain untouched. You can try Other ->
Message Center from within the staff client to help troubleshoot; it
should match what the patron sees in the OPAC.
Let me know if that helps.
--
Jason Etheridge
Senior Developer
Equinox Open Library Initiative
phone: 1-877-OPEN-ILS (673-6457)
email: jason at EquinoxInitiative.org
web: http://EquinoxInitiative.org
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