[OPEN-ILS-GENERAL] Patron Visible Notes

[Jason Etheridge]

> Does anyone know if there is a limit or a setting that indicates how many are seen?

I don't think so, but the notes you see in the staff client (under
Other -> Notes) are not quite the same thing that a patron sees in the
OPAC.  The ones in the staff client exist in a table called
actor.usr_note.  The ones in the OPAC exist in a table called
actor.usr_message.  There's a trigger that will copy entries from
usr_note to usr_message for notes flagged as Patron Visible (or "pub"
in the database).  Patrons can delete their entries and the original
entries in usr_note would remain untouched.  You can try Other ->
Message Center from within the staff client to help troubleshoot; it
should match what the patron sees in the OPAC.

Let me know if that helps.

-- 
Jason Etheridge
Senior Developer
Equinox Open Library Initiative
phone:  1-877-OPEN-ILS (673-6457)
email:  jason at EquinoxInitiative.org
web:  http://EquinoxInitiative.org