[OPEN-ILS-GENERAL] Special circulations problem

[Goben, Anna]

We’ve seen this happen when this bug rears up for Lost/CR materials:

https://bugs.launchpad.net/evergreen/+bug/1781274

Even if you check the CR item in the xact has to be closed for the item to fall away from the special/other interface.  The fix for us has been to manually close the xact in the DB.

-Anna

Anna Goben
Evergreen Indiana Coordinator
Indiana State Library
140 N Senate Ave
Indianapolis, IN 46204
317-234-6624
Fax: 317-232-1925

From: Open-ils-general [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Chris Owens
Sent: Wednesday, January 29, 2020 2:05 PM
To: 'Evergreen Discussion Group' <open-ils-general at list.georgialibraries.org>
Subject: [OPEN-ILS-GENERAL] Special circulations problem

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Would anyone happen to know how to clear an item out of the Other/Special Circulations category on a patron's account (version 3.3)? The item has no bills attached that I can see and has been circulating among other patrons, but I cannot figure out a way to delete it from this patron's account.
Thanks,
Chris
--

Chris Owens
Director
Blanchester Public Library
110 N. Broadway
Blanchester, OH 45107
937-783-3585
937-783-2910 (fax)
cowens at blanlibrary.org<mailto:cowens at blanlibrary.org>


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