[OPEN-ILS-GENERAL] Hot spots

[Jennifer Bruch]

Some libraries in PaILS/SPARK lend them out for 1 week. They are pretty much always on reserve and never sit on the shelf for a casual check out.

There are a few learning curves:

  *   A few libraries have a system in place to have the data plan on the unit deactivated when it is 1 day overdue to get it returned. Patrons were more willing to return a useless brick😉
  *   One library has several different models and troubleshooting issues over the phone became a bit challenging. Reference staff had to figure out which model they were dealing with first
  *   Power cords and a/c adapters went missing or were "replaced" by patrons.
  *   Choosing the best Tupperware container to circulate them in is a fun hour in the grocery store


Jennifer Bruch

ILS Application Specialist

Pennsylvania Integrated Library System

717-818-2703

support at sparkpa.org


Submit a SPARK Support Request<https://sparkpa.helpspot.com/index.php?pg=request>

________________________________
From: Open-ils-general <open-ils-general-bounces at list.georgialibraries.org> on behalf of Diane Disbro <ddisbro at scenicregional.org>
Sent: Sunday, June 21, 2020 7:54 PM
To: Evergreen Discussion Group <open-ils-general at list.georgialibraries.org>
Subject: [OPEN-ILS-GENERAL] Hot spots

Good evening -

What is the loan period for you internet hot spots? Is it working well for your patrons?

Thank you.
Diane Disbro
Scenic Regional Library
Missouri
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://libmail.georgialibraries.org/pipermail/open-ils-general/attachments/20200622/99dab5c4/attachment.html>