[Evergreen-general] hoping for collective insight regarding problems with lost status after upgrade

[Thorson, Barbara T]

Under Item Status we do not have access to :  Canceled Transit, Checked out, In transit, Long Overdue, Lost, or On holds shelf. It will only allow Lost and Paid which in most cases would not be the selection we need.

We need access to select Lost. thanks

Barb Thorson, MLS
Librarian, Huskins Library
Mitchell Community College
500 W. Broad St
Statesville, NC 28677
(704)  978-3107 Office
(704)  878-3271 Circulation Desk
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From: Evergreen-general <evergreen-general-bounces at list.evergreen-ils.org> On Behalf Of Beth Longwell via Evergreen-general
Sent: Thursday, February 20, 2025 2:41 PM
To: Evergreen Discussion Group <evergreen-general at list.evergreen-ils.org>
Cc: Beth Longwell <blongwel at eou.edu>
Subject: [Evergreen-general] hoping for collective insight regarding problems with lost status after upgrade


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Fellow Evergreen users,

We upgraded from 3.7 to 3.13 in January and since then are not able to mark things lost manually (action does nothing) and action-trigger jobs to mark items lost end in error. The fact that others are not experiencing this (to our knowledge), I'm left wondering if it is a system configuration issue on our end.

Have any of you experienced anything like this?  Are any of you using action-triggers to mark items long overdue after x number of days and then marking it lost after another x number of days?

Thanks in advance for any ideas or insight you can provide.

Beth Ross
Systems Manager
Sage Library System
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