[Evergreen-catalogers] Web client templates fail to create items

[Sarah Childs]

I have been using the web client regularly for a few months, and for the
most part I haven't had any trouble with my templates, but I had one
template where I experienced something like this. I can't say I noticed if
it did anything with the completed and working copies tabs, but when I
clicked save and exit, the tab would close but no item would be created,
and no failure notice would be given. Super frustrating. I was working with
our local support to try to figure out what was causing it when I
accidentally re-saved the template to apply no values, and after that, it
worked. Which is fine, but it meant we didn't get down to the heart of what
was causing it. It did seem as though stat cats may have had something to
do with it. This particular template applied an "unset" value to one of our
stat cats, because I use that as a reminder to set a value. It's not the
only template I have like that, and the others work fine. I also think one
of the issues was that the template caused the circ library to become unset
for some reason.

Sorry I don't have much of use to offer, except to say: You are not alone!

On Tue, Jul 24, 2018 at 4:24 PM, Janet Schrader <jschrader at cwmars.org>
wrote:

> Hi Everyone,
>
> I have one library where none of the templates that moved from the xul
> client to the web worked. Applying a template and clicking on 'save & exit'
> did not create an item instead the item moved to completed copies tab and
> if moved back to working did the same thing again.
>
> The cataloger created all new templates. Some work, some don't. After
> clicking on save & exit, the tab closes but no item is created.
>
> Has anyone experienced applying a template and in doing so, the circ
> library (which is set to the workstation) becomes 'unset'? I've also
> applied a template with required stat cats and after applying the stat cats
> are 'unset' even though these show in the copy template tab.
>
> I think the failure has to do with the circ library field but the
> cataloger says it's there after applying the template.
>
> Any suggestions?
>
>
>
> Janet
>
>
> Janet Schrader
>
> Bibliographic Services Supervisor | CW MARS
>
> 67 Millbrook Street, Suite 201, Worcester, MA 01606
>
> P: 508-755-3323 x 325 | F: 508-757-7801
>
> ------------------------------
>
> jschrader at cwmars.org  ||  http;//cwmars.org <http://www.cwmars.org/>
>
>
> _______________________________________________
> Evergreen-catalogers mailing list
> Evergreen-catalogers at list.evergreen-ils.org
> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/
> evergreen-catalogers
>
>


-- 
Sarah Childs
Technical Services Department Head
Hussey-Mayfield Memorial Public Library
250 North Fifth Street
Zionsville, IN 46077
317-873-3149 x13330
sarahc at zionsvillelibrary.org
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://list.evergreen-ils.org/pipermail/evergreen-catalogers/attachments/20180725/98a907d0/attachment.html>