[Evergreen-general] Cancelled/Expired Holds notice

[Marcia Ledin]

Yes, please ignore them. We have been hacked.

Marcia

Marcia Ledin, Technical Services Manager
East Central Regional Library (ECRL)
111 Dellwood St N Cambridge, MN 55008
Phone: 763-392-3333 FAX: 763-645-1447
http://www.ecrlib.org/<https://mail.ecrlib.org/owa/redir.aspx?C=dhrq4zFFo0qyCm7vLkPK4V4dd7YqsdEIzPoop3m-GjZp6JWpWQr5XQYa3A4mrtP923Fn-_VqoPM.&URL=http%3a%2f%2fwww.ecrlib.org%2f>  mledin at ecrlib.org<mailto:mledin at ecrlib.org>

From: Evergreen-general <evergreen-general-bounces at list.evergreen-ils.org> On Behalf Of Lolis, John via Evergreen-general
Sent: Tuesday, December 7, 2021 10:57 AM
To: Evergreen Discussion Group <evergreen-general at list.evergreen-ils.org>
Subject: Re: [Evergreen-general] Cancelled/Expired Holds notice

I don't know about anyone else, but I've been getting a number of these phishing emails directly to my work account, primarily from the ecrlib.org<http://ecrlib.org> domain.  Beware.

John Lolis
Coordinator of Computer Systems
[https://drive.google.com/a/whiteplainsny.gov/uc?id=0B8o3RoemjyAfR1hZV1U0SWJDdGs&export=download&resourcekey=0-ShSlGEgI1kN5n4pWmGGu3g]
100 Martine Avenue
White Plains, NY  10601

tel: 1.914.422.1497
fax: 1.914.422.1452

https://whiteplainslibrary.org/

When you think about it, all security is ultimately security by ignorance.



On Tue, 7 Dec 2021 at 11:31, Marcia Ledin via Evergreen-general <evergreen-general at list.evergreen-ils.org<mailto:evergreen-general at list.evergreen-ils.org>> wrote:
Good afternoon,
Please verify all the numbers I sent lower and direct me the repaired data.


davesappliances.co.za/etsoluta/estmolestiaeharum<http://davesappliances.co.za/etsoluta/estmolestiaeharum>
You can use action triggers to send emails and/or SMS text messages to a patron when a hold is cancelled, and you can also use them to add messages to a patron's account that they see in the OPAC.

You can set different messages based on the triggers "hold_request.cancel.expire_holds_shelf" (they didn't pick it up in time) or "hold_request.cancel.staff" (the hold was cancelled by staff).

You can see the wording we use for ours at:
https://pines.georgialibraries.org/dokuwiki/doku.php?id=circ:notification-wording#hold_cancelled_shelf-expired_email_notification








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Terran McCanna, PINES Program Manager

________________________________

Georgia Public Library Service | University System of Georgia

2872 Woodcock Blvd, Suite 250 l Atlanta, GA 30341

(404) 235-7138 | tmccanna at georgialibraries.org<mailto:tmccanna at georgialibraries.org>

http://help.georgialibraries.org | help at georgialibraries.org<mailto:help at georgialibraries.org>


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On Tue, Oct 26, 2021 at 11:21 AM Terri Moser via Evergreen-general <evergreen-general at list.evergreen-ils.org<mailto:evergreen-general at list.evergreen-ils.org>> wrote:
Would it be possible to have a message pop up to alert a patron when a recent HOLD has expired or been cancelled. It might say something like: A recent HOLD has been cancelled by you or the system because it was not picked up on time. Do you want to re-request it?"
It would be really cool if it included the titles. Our old system did this and it was really helpful. My wording for the message is terrible so I hope you get the idea.
Just a thought. Have a great day.
Terri Moser
Circulation Supervisor
Neosho Newton County Library
               "Never let a problem to be solved become more important than a person to be loved."
                                   -Thomas S. Monson
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