[Evergreen-general] cannot delete items from Holds History

[Diane Disbro]

Thank you, Bill!

Diane Disbro
Pronouns: she/her
Circulation Coordinator
Scenic Regional Library
*Temporary address change:*
912 S. Highway 47
Warrenton, Missouri 63383
636-456-3321
ddisbro at scenicregional.org



On Wed, Feb 17, 2021 at 10:33 AM Bill Erickson <berickxx at gmail.com> wrote:

> Hi,
>
> Holds history entries cannot be deleted because the data comes from the
> main holds table in Evergreen.  Removal of data from this table is
> controlled solely by the aging / anonymization process.  A patron can opt
> to retain the data beyond the configured aging time, but they cannot
> forcibly delete individual entries from the data.
>
> This used to be the case with circulation history as well, but was
> resolved with https://bugs.launchpad.net/evergreen/+bug/1527342.  A
> similar solution could work for holds.
>
> Hope this helps,
>
> -b
>
> On Wed, Feb 17, 2021 at 11:05 AM Diane Disbro <ddisbro at scenicregional.org>
> wrote:
>
>> I looked, too, and didn't see anything. I hated to create a bug if people
>> more in the know knew there was a reason for the omission.
>>
>> Thank you!
>>
>> Diane Disbro
>> Pronouns: she/her
>> Circulation Coordinator
>> Scenic Regional Library
>> *Temporary address change:*
>> 912 S. Highway 47
>> Warrenton, Missouri 63383
>> 636-456-3321
>> ddisbro at scenicregional.org
>>
>>
>>
>> On Wed, Feb 17, 2021 at 9:54 AM Terran McCanna <
>> tmccanna at georgialibraries.org> wrote:
>>
>>> I don't see anything in Launchpad about that, so it sounds like it would
>>> be a good wish list ticket to open.
>>>
>>> Terran McCanna, PINES Program Manager
>>> ------------------------------
>>>
>>> Georgia Public Library Service | University System of Georgia
>>>
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>>>
>>> (404) 235-7138 | tmccanna at georgialibraries.org
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>>>
>>> On Wed, Feb 17, 2021 at 9:22 AM Diane Disbro <ddisbro at scenicregional.org>
>>> wrote:
>>>
>>>> Good afternoon -
>>>>
>>>> Am I right in thinking that there is no way to delete items from the
>>>> OPAC Holds History? Is there a technical reason that feature doesn't exist?
>>>>
>>>> Thank you.
>>>>
>>>> Diane Disbro
>>>> Pronouns: she/her
>>>> Circulation Coordinator
>>>> Scenic Regional Library
>>>> *Temporary address change:*
>>>> 912 S. Highway 47
>>>> Warrenton, Missouri 63383
>>>> 636-456-3321
>>>> ddisbro at scenicregional.org
>>>>
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